Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story April 9, 2021 Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in… Whitepaper March 11, 2025 Generative AI: Business Rewards vs. Security Risks Explore ISMG’s Second Annual Generative AI Study, sponsored by Protiviti. Learn how businesses balance AI innovation with security risks in this comprehensive report Podcast May 24, 2023 Achieving Audit Relevance – with Andrew Struthers-Kennedy and Angelo Poulikakos Top-performing internal audit groups share similar traits: They focus more on streamlined, tailored, impactful communications and reporting. They evolve and adapt routinely, and they push themselves to find and build talent and resources from both within and outside their organisations. But guess what? Fewer than six in 10 internal audit functions have access to the talent they need across any of… Podcast June 20, 2023 Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the… Blogs April 27, 2022 Webcast: Finding Cloud Cost Savings in Challenging Times While no one knows how long the pandemic will last, we do know that all organisations will experience some economic impact. Quarantines and the shutdown of many companies and local businesses during this crisis have put a large financial strain on almost every organisation in every industry. As we move beyond the immediate need to ensure the health and safety or employees, organisations need to… Whitepaper August 28, 2024 EMPOWERING THE PROGRESS OF SOX INNOVATION WITH ANALYTICS AND AUTOMATION Umfrageergebnisse zur SOX-Compliance unter Führungskräften und Fachleuten aus dem Bereich Audit und Finanzen. Whitepaper April 21, 2020 PPP Lenders Face Myriad Risks Responding to Reeling Businesses Issued on April 21, 2020 On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, into law. Among the law’s more significant provisions was the establishment of the Paycheck Protection Programme (PPP), a forgivable lending scheme administered by the Small Business Administration (SBA) and the U.S. Treasury, with loans being… Podcast December 7, 2021 Podcast | Preparing for the Quantum Threat to Cryptography and Cryptocurrency Cybersecurity continues to be a critical area of concern for organisations and virtually any leader you ask – board members, CIOs, CFOs, and many more. But as elevated as those risks are today, the real threat may be just around the corner, particularly concerning cryptocurrency. Crypto has been viewed as highly secure, but the rapid emergence of quantum computing, which is set to deliver… Blogs April 28, 2022 U.K. Supervisory Authorities and Basel Committee Refine Operational Resilience Approaches, Align on Expectations for Firms Several Key Policies Take Effect March 31, 2022 On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on… Load More