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  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti…

  • Whitepaper

    April 22, 2020
    Gaining Shelter from the Storm – A Finance Labor Model Tailor-Made to Manage Crises
    What happens to your finance organisation – specifically, the critical processes, activities, reporting and deadlines for which you’re responsible – when your team is suddenly unavailable, unable to work in the office or remotely? Such situations have unfolded with blinding speed during the COVID-19 global pandemic. However, they can just as easily result from other potential emergencies that…

  • Podcast Transcript

    September 14, 2023
    Transcript | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.Sharing their insights on these issues are two Protiviti experts, Chelsea…

  • Podcast

    September 14, 2023
    Podcast | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.  Sharing their insights on these issues are two Protiviti experts,…

  • Podcast

    June 27, 2024
    Podcast | Get Ready for Your IPO: Financial Reporting, Cybersecurity, Sustainability and More – with Stephen Alicanti, Kristy Balsanek, Charles Soranno and Andrea Vardaro Thomas
    In this episode of Powerful Insights, we talk about all things around readiness for an initial public offering, or IPO. And spoiler alert, there is a lot to address: accounting, financial reporting, cybersecurity, and even ESG and climate reporting.

  • April 27, 2022
    Webcast: Finding Cloud Cost Savings in Challenging Times
    While no one knows how long the pandemic will last, we do know that all organisations will experience some economic impact. Quarantines and the shutdown of many companies and local businesses during this crisis have put a large financial strain on almost every organisation in every industry. As we move beyond the immediate need to ensure the health and safety or employees, organisations need to…

  • Survey

    February 3, 2021
    Executive Perspectives on Top Risks for 2021 and 2030
    Key issues being discussed in the boardroom and C-suiteThe range of uncertainties facing business leaders around the globe in 2021 is overwhelming.Challenges triggered by a rare airborne virus creating a global pandemic continue unfold, combined with numerous other risk issues, such as growing social unrest and polarisation, and ever-present challenges ranging from new technologies and…

  • Newsletter

    March 23, 2020
    COVID-19’s Workplace Disruption: A Test of Board Resiliency
    In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty as fear spreads faster than the virus itself. The Coronavirus Disease 2019 (COVID-19) crisis could very well present the ultimate test of resiliency — for leading companies in…

  • Newsletter

    March 23, 2020
    COVID-19’s Workplace Disruption: A Test of Board Resiliency (An Expanded Discussion)
    The discussion below is a more complete coverage, including examples, of the topic addressed in Issue 126 of Board Perspectives: Risk Oversight and on NACD/BoardTalk.In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty…

  • Whitepaper

    August 1, 2022
    Protecting the Enterprise: How a Well-Designed Security Analytics Programme Can Help
    The purpose of security analytics in an organisationSecurity metrics and the analysis of security information can be challenging concepts even for leading organisations. As information security professionals, most of us have been taught that in order to have a mature information security function we must both document and measure the organisation’s security capabilities. If policies are the…
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