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  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Flash Report

    November 5, 2020
    Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’
    U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the…

  • Flash Report

    August 7, 2020
    Lease Auditing: An Untapped ROI Opportunity
    Identifying and Recovering Excessive Billings From Landlords Issue Is your landlord complying with the financial aspects of your lease? Commercial leases are often structured to include ambiguous and complex cost terminology aligning with the landlord’s financial interest. On top of a base rent payment, these leases often include subsequent expenses that vary year to year, such as common area…

  • Flash Report

    July 20, 2021
    Proposed U.S. Interagency Guidance on Third-Party Relationships: Leveling the Playing Field for Third-Party Risk Management Requirements
    On July 13, 2021, the Federal Reserve Board (FRB), the Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) released a joint request for comment to their Proposed Interagency Guidance on Third-Party Relationships: Risk Management. The agencies have issued this proposed guidance in response to industry feedback requesting alignment among the agencies…

  • Podcast

    November 27, 2023
    Risky Women Podcast | Strategic Risk
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…

  • Podcast

    December 11, 2023
    Risky Women Podcast | Complexity of the Compliance Landscape
    Sehen Sie sich den Video-Podcast an, in dem Jenny Wong und Debra Au auf die Herausforderungen eingehen, mit denen Finanzinstitute im asiatisch-pazifischen Raum (APAC) bezüglich Compliance konfrontiert sind.

  • Flash Report

    November 30, 2022
    Corporate Sustainability Reporting Directive (CSRD) Approved by European Council; More Than 50,000 Organisations Affected
    For the latest on CSRD, click here.On 28 November, 2022 the European Union (EU) Council (“Council”) gave its final approval to the Corporate Sustainability Reporting Directive (CSRD), which will require new, standardised and detailed sustainability reporting by companies. The CSRD represents a significant expansion from the earlier Non-Financial Reporting Directive (NFRD), which it replaces, and…

  • Infographic

    June 3, 2024
    Infographic | SIFMA’s Quantum Dawn VII
    Quantum Dawn VII is the latest iteration of SIFMA's biannual cybersecurity exercise focused on the outage of a critical third-party service provider (CTP). The simulation and concluding survey found many financial institutions are already experienced with the loss of CTPs, with protocols established for managing the outage. With such outages increasingly commonplace and regulators holding firms…
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