Government and Public Services Consulting Firm

Create a better future with responsive and sustainable solutions to the most complex challenges facing government departments

Consulting services for federal and state governments in Australia

Governments are entrusted with a wide range of responsibilities including maintaining security, promoting and supporting economic growth, meeting the needs of their citizens, and maintaining infrastructure. In fulfilling these responsibilities, governments face many challenges such as attracting top talent, protecting the privacy and confidentiality of sensitive information, managing major programs while limiting waste, fraud, and abuse, managing crises, and driving innovation to meet changing citizen expectations.

For some public services departments, these challenges were exacerbated during the COVID-19 pandemic when old processes and technologies were strained by unprecedented workloads. Leveraging the lessons learned during the pandemic will better prepare governments for the next crisis and position them to meet everyday requirements in a more efficient, effective, and responsive manner.

Protiviti understands that the journey facing each governmental body is different. That’s why our government consultants offer clients a tailored solution; we never assume a one-size-fits-all approach can address a client’s unique needs. Our government consulting teams across the globe are ready to deliver deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help Australian federal and state government leaders confidently face the future.

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Performance improvement

Protiviti’s Performance Improvement professionals combine proven services and capabilities to enable lasting business transformation with sustained results. We assist with process mapping and backlog management.

Digital

Evolving needs and citizens’ expectations challenge even the most agile organisations to keep up in the Digital Age. We help government organisations to innovate and transform continuously.

Risk and compliance

Protiviti helps government entities assess their fraud risks and implement solutions to better manage these risks and lead investigations into financial irregularities. Our risk and compliance professionals deliver on your risk management and operational objectives.

Technology consulting

From establishing strategy and implementing future state solutions to supporting ongoing delivery of service, our focus is on agile design, and implementation.

Operational resilience

Government entities must be agile in the face of change. We prepare organisations plan and execute disaster recovery and business continuity, while transforming workforces to be adaptable in the face of change.

Managed solutions

We partner with you to manage any part of your technology, finance, or operations functions. We can scale to meet large scale challenges, driving performance and helping you to manage costs.

Internal audit & financial advisory

We help build well-controlled government entities that drive operational excellence and reduce waste and abuse.

Portfolio program and project management

Build and optimise your portfolio project, program and portfolio management (P3M) functions for successful project and business outcomes with Protiviti.

Sectors we serve

Federal government

Through the transformation of people, processes, and infrastructure, we help create digital experiences that help the government achieve its mission and interact in purposeful ways with its customers. Our federal government services combine human-centered design with modern technologies to help federal agencies improve operations and deliver measurable results.

Drive effectiveness and efficiency

State and local government

State and local governments make decisions every day that impact the way we live. Decisions about housing, transportation, education, sanitation, economic development, and labour are often enacted at the state or local level, impacting us daily in ways seen and unseen. For the economy to grow and living standards to rise, city and state leaders must constantly evolve policies and programs, responding to ever-changing needs of their residents and constituents.

In this environment, our state and local government services in Australia help industry become more effective and efficient, in a way that is risk sensitive, regulatory compliant, well-controlled and enabled by leading technologies.