Operations Consulting

We use industry best practices and leading technology to create tailored solutions for your organisation.

Supply chain and operations consulting to add value to your organisation

Protiviti’s supply chain and operations consulting experts work closely with key stakeholders to integrate industry best practices and tailor business solutions to help:

Reduce operating costs
Increase productivity and service, and
Reduce the capital required to support business goals and objectives

We work with leading technology providers to bring your organisation the best solution to fit your supply chain and operation’s needs.

Our operations consulting experts provide operational solutions tailored to your organisation’s unique needs to enhance the value of your business.

Supply chain operations and performance

At Protiviti, we help organisations envision and run supply chain networks that drive change, align with their strategies, and make a positive impact on society. The supply chain of the future is a complete reimagining of how we've done things in the past.

Supply chain innovation

Protiviti’s supply chain consulting experts work closely with key stakeholders to integrate industry best practices and tailored business solutions to meet the organisation’s needs.

Sourcing and procurement transformation

Successful sourcing and procurement must address today’s needs with the foresight to plan for tomorrow’s challenges and opportunities. Our team excels at helping organisations understand current opportunities while looking ahead to understand what is coming next.

Sustainable operations

ESG criteria have evolved into an investment methodology that embraces sustainability factors to identify companies with superior business models. Our team combines proven ESG knowledge and capabilities to enable lasting business transformation.

Portfolio program and project management

Build and optimise your portfolio project, program and portfolio management (P3M) functions for successful project and business outcomes with Protiviti.

Our operations consulting offerings

Effectively and efficiently respond to ever-changing business landscape

Intelligent warehouse and distribution: Design and implement automation and robotics into your supply chain processes. Increasing customer demands, supply chain disruptions, and changing marketplaces require organisations to act quickly while maintaining cost competitiveness.

Always on field services: Manage costs and ensure proactive field servicing by leveraging machine learning, AI, and IoT. Timely installation, maintenance, and service of your equipment without negatively affecting your organisation with Always on Field Services. Utilising this technology, Protiviti helps organisations to effectively manage operations and the supply chain.

Supplier risk management: Build deep supply chain resilience capabilities by focusing on your greatest risk —vendor risk exposure. Our experts in vendor risk management help organisations manage and monitor potential supply and distribution disruptions.

Quality: Develop processes to identify and manage quality risks, using technology to identify, track, and resolve quality issues. Preventing defects from reaching your customers is critical to maintaining both profitability and customer satisfaction.

Agile factories: Put into place flexible systems and processes that allow for real-time reactions to changes and shocks to the marketplace. Market environments can change quickly and impacts in one part of the supply chain can reverberate across the whole.

Effectively and efficiently respond to ever-changing business landscape

Our approach

Risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex

Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue.

Our supply chain and operations consulting teams implement operational risk capabilities that are agile and flexible to respond to the ever-changing environment.

Risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex

Leadership

Ghislaine Entwisle

Ghislaine is a managing director and leader in technology consulting and business performance improvement. She has over 20 years of applied experience across strategy, transformation, and delivery, guiding CIOs, CFOs, CDOs and CISOs in transformational initiatives that ...

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Leslie Howatt

Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ...

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Featured insights

Why Boards Should Care More About Geopolitics Than Ever Before

Geopolitical risk seems higher than at any point in recent memory. Managing this risk effectively should be a core competency for all businesses — and the board should lead the way.After decades of globalisation shaping the world order, businesses...

INFOGRAPHIC

Infographic | The Impact of Sustainable Operations on Profit and Long-Term Viability

Sustainable operations seek to create a harmonious synergy between business success, societal well-being and environmental health, contributing to a more equitable and resilient future for all. The triple bottom line: people, planet, profit. Research...

WHITEPAPER

Procurement Transformation Fuels Supply Chain Resilience

Discover how procurement transformation fuels supply chain resilience. Learn the key steps to adapt procurement practices for a post-pandemic world.

PODCAST

Podcast | Procurement as a Service: Bringing Together Talent and Skills – with Chris Monk and Holly Lindstrom

In the wake of a world-changing pandemic and amid current uncertainties in the global economy, organisations have made, and are making, some significant adjustments in their operations. For most, the procurement function is at or near the top of the...

Featured client stories

Seamless NetSuite Migration Optimises Operations

A leading fundraising and branding organisation offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation.

Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment

Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to...

Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals

Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments.

Achieving New Heights with Transformative Inventory Management Solutions

The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies,...

Global Multimedia Organisation Transforms Sourcing and Procurement Function and Saves Millions

In many organisations the procurement function is thought of purely as an administrative function and cost center, but addressing opportunities in this area offers a chance to add significant value to the organisation. Investment and focus on the...

Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO

A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that...

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We use industry best practices and leading technology to create tailored solutions for your organisation.