Survey Methodology and Demographics

Protiviti surveyed more than 1,000 CIOs, CTOs, CISOs and other technology executives and leaders to ascertain the status of several concepts around innovation and technical debt across numerous regions, business types, revenue classes and management roles.

The respondents answered 18 survey questions which were collated and then transferred into reportable elements with totals, averages, and divisions based upon the size of the organisation, the location of the organisation, the industry and the role the respondent played within the organisation.

Position

Chief Information Officer	17%
Chief Information Security Officer	15%
Chief Technology Officer	17%
Senior Vice President of Information Technology	14%
Vice President of Information Technology	15%
Director of Information Technology	22%

Industry

Government	12%
Consumer Packaged Goods	8%
Retail	8%
Technology (Software/High-Tech/Electronics)	5%
Media and Entertainment	5%
Telecommunications and Data Infrastructure	5%
Healthcare - Integrated Delivery Systems (Provider & Payer)	5%
Healthcare Payer/Insurance	5%
Healthcare Provider/Services	5%
Financial Services - Banking & Capital Markets	4%
Financial Services - Asset & Wealth Management	3%
Manufacturing (other than Technology)	3%
Mining	3%
Oil and Gas	3%
Power and Utilities	3%
Renewables	3%
Financial Services - Mortgage & Consumer Lending	2%
Financial Services - Payments	2%
Financial Services - Private Equity	2%
Insurance (other than Healthcare Payer)	2%
Automotive	2%
Biotechnology/Medical Devices	2%
Chemicals and Materials	2%
Pharmaceuticals and Life Sciences	2%
Transportation and Logistics	2%
Warehousing/Distribution	2%

Size of Organisation (outside of financial services) — by gross annual revenue in U.S. dollars

$10 billion or more	28%
$5 billion - $9.99 billion	24%
$1 billion - $4.99 billion	26%
$500 million - $999.99 million	22%

Size of Organisation (within financial services) — by assets under management in U.S. dollars

$50 billion or more	29%
$25 billion - $49.99 billion	22%
$10 billion - $24.99 billion	22%
$5 billion - $9.99 billion	27%

Organisation Type

Publicly held, for profit entity	49%
Privately held, for profit entity - preparing to become publicly held	12%
Privately held, for profit entity - no current plans to become publicly held	26%
Government agency	12%
Non-profit organisation	1%

Organisation Headquarters

United States	27%
United Kingdom	9%
Canada	9%
China	5%
India	5%
Japan	5%
Australia	5%
Singapore	5%
France	5%
Germany	5%
Italy	5%
Netherlands	5%
United Arab Emirates	5%
Hong Kong	5%

Innovation is a clear goal for most – strategies and approaches are still works in progress

Innovation is critical in an ever-changing business environment. Organisations that fail to prioritise innovation are more likely to fail.

Strategies to organise for innovation and address roadblocks vary

Innovation cannot happen without building a business culture that fosters innovation and extending that culture takes people, skills and agility.

Technical debt remains a major burden (on an organisation)

As organisations strive to increase their focus, and time and resources, on innovation, technical debt becomes a significant concern and burden.

Innovation elevates security concerns

While many organisations are pursuing an innovation agenda, security risks are on the minds of many technology executives.

Attracting and retaining top talent drives technology adoption and innovation

Organisations are deploying a number of innovative and emerging technology tools, but there is significant disparity in the findings that seem to depend on the maturity and benefits of each technology.

A call to action for technology leaders

Read about steps companies should undertake or continue over the near term to ensure they can increase their agility and sustain their innovation and transformation journey successfully over the long term.