• Search in Protiviti.com

Telehealth Solutions

Download

Faster access to care. Better outcomes. Expansion of reach. Reduction of cost. Increase in patient satisfaction. The accelerating demand and use of telehealth have caused healthcare organisations and patients to reevaluate how care is delivered. Our team of seasoned healthcare professionals has the skills, mindset and experience needed to help you design a new, or redesign an existing, telehealth programme. Our multidimensional approach enables healthcare organisations to mitigate risk while delivering optimal, revenue generating and compliant telehealth services.

Download

REACT. TRANSFORM. SUCCEED

Quickly deliver value by embracing a pragmatic approach to digital transformation - and the good news is that, done right, telehealth can be efficient, effective and profitable.

Enabling You to Customise Your Focus

  • Increase automation and connectivity, build resiliency, and focus on what matters most to your providers and your patients — Bring structure to strategic and tactical planning, working collaboratively with our telehealth experts to agree quickly on key priorities and ensure a highly functional and effective programme.
  • Pivoting and transforming patient care to improve patient satisfaction and clinical outcomes — Redesign processes, educate your workforce, monitor and manage workflows, and measure outcomes.
  • Embrace new ways to deliver patient care, increase your market share, and maintain and advance your margins — Implement and track key performance indicators such as productivity, efficiency, resource utilisation and revenue.
  • Be prepared to lead as virtual care continues to be widely adopted by both patients and providers — Take advantage of the changing landscape and have our telehealth experts help you better understand how clinical care needs can best be met via telehealth using a variety of care models from urgent care to chronic care to home healthcare.

Protiviti has comprehensive experience with optimising all aspects of a telehealth programme with a suite of services for you to choose from:

Telehealth and Virtual Care

Billing and Revenue

  • Reimbursement optimisation
  • Coding and billing audits
  • Medicare/Medicaid/payer requirements
  • Return on investment with lower cost settings of care delivery
  • Documentation requirements

 

Clinical Integration

  • Processes, procedures, policies
  • Clinical protocols
  • Clinical documentation
  • Patient identification
  • Behavioral health
  • Management of resources
  • Population health
  • Strategic and marketing planning
  • Specialty and primary care workflows

 

Regulatory and Compliance

  • Federal and state provider licensure
  • Privileging and credentialing
  • Identity theft
  • Allowable services
  • Privacy and security
  • Accreditation
  • Third-party risk management
  • Online prescribing
  • Informed consent
  • Audit readiness

 

Workstream Management

  • Programme management
  • Staff augmentation
  • Operational efficiencies
  • Patient satisfaction
  • Provider recruiting and retention
  • KPI/dashboards
  • Scheduling/registration

 

Technology

  • Hyperlink to EMR
  • Queueing technology
  • Patient device/IT requirements
  • Network assessment
  • Triage bots
  • Device security
  • Penetration testing
  • Vulnerability scanning
  • Firewall configuration
Loading...