IT Operations Transformation Modernising technology to gain efficiency, agility and resiliency over IT operations. Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.Protiviti helps transform and modernise core technologies to eliminate technical debt and support future state and emerging requirements. Transform and modernise your core IT processes Modernise for efficient, cost-effective IT operations and delivery Pro Briefcase Asset Lifecycle Management Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalisation, modernisation, resiliency and optimisation of financial budgets. Pro Building office Service Delivery Modernisation Servicing of technology is crucial to meeting IT objectives, from stabilising current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers. Pro Document Consent DevOps With demands for more changes more often, IT must optimise operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes. Pro Document Files Site Reliability Engineering As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively. Pro Document Stack Infrastructure Modernisation Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernisation is imperative for enterprises to remain competitive. Pro Legal Briefcase IT Cost Optimisation Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimise and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs. Pro Location Globe Service Resiliency Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM programme. Pro System Security Programme Management We help evaluate, operate, and improve your programme management capabilities to effectively deliver complex and strategic technology programmes. Our programme delivery experience and practices help you realise performance and value of critical technology initiatives. Leadership Leslie Howatt Leslie is a managing director, and Protiviti’s technology consulting solution lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and government sectors. She has ... Learn More Ghislaine Entwisle Ghislaine is a managing director and leader in technology consulting and business performance improvement. She has over 20 years of applied experience across strategy, transformation, and delivery, guiding CIOs, CFOs, CDOs and CISOs in transformational initiatives that ... Learn More David Kissane David is a managing director and Protiviti’s global enterprise cloud solution lead. His primary focus is driving the growth and implementation of our cloud services across the globe. David has over 22 years’ experience across a variety of industries and senior IT ... Learn More Rupesh Mahto Rupesh is a senior director specialising in strategy, technology assessment and enabled execution, digital transformation, cloud migration, and application of emerging technology to business demands. He successfully leads interactions with CXO, focusing on increasing ... Learn More Krishnan Venkatraman Krishnan is a director with over 14 years’ experience in professional services. He has specific expertise in technology risk consulting and has been advising clients both in the public and private sector in designing and implementing information security controls.Major ... Learn More Our partners Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with. Featured insights and client stories INSIGHTS PAPER Technology-modernisation projects must define and deliver tangible value to justify investment Unleash growth with technology modernisation. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively. INSIGHTS PAPER Part 1: Value chain mapping for risk transformation in Australia's new regulatory environment New regulations in Australia have created new priorities around governance, executive accountability, and operational resilience. The new rules raise pressure on firms to transform in multiple ways, including through value chain analysis. BLOGS Future-proofing your enterprise with DevOps and modern platform engineering DevOps is dead – or so the story goes. This statement is echoed more and more these days, much to the dismay of the DevOps faithful, however technologists need to be careful to read between the lines. DevOps is most certainly NOT dead. DevOps is more... WHITEPAPER Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform... CLIENT STORY Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved.The project included three key phases of support, starting with an initial... CLIENT STORY Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end... CLIENT STORY Technology transformation and change management help non-profit organisation reach donors and improve fundraising United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental... CLIENT STORY U.S. energy leader undertakes a successful divestiture through a strong programme management office A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another... Button Button
