Technology Insights

October 2024

Protiviti Leaders in the News

Here's the latest from several Protiviti leaders. Managing Director and Global Technology Consulting lead Kim Bozzella recently posted "Navigating the Growth and Governance Tension Around AI" in forbes.com. And Managing Director of Security and Privacy Nick Puetz was interviewed in this Nasdaq TechTalks story, "Why Organisations Must Ensure That Their Tech Stacks Are Resilient Against Cyber Threats."

Don't Miss These Upcoming Webinars

Thursday, October 24, 1:00 p.m. edt — Global Finance Trends Survey: A Tale of Transformation for CFOs

Learn more about the results of our latest Global Finance Trends Survey. In this session, we will focus on the CFO's role in the security and privacy of data and sustainability reporting and disclosures. This webinar will outline the CFO—CISO partnership and their collaboration on evolving regulatory requirements, compliance risks, cybersecurity risks and data privacy expectations; discuss new cyber regulations and reporting requirements along with lessons learned; explain ESG data management for growing disclosure and reporting needs; and identify key action items for CFOs and finance leaders going into 2025. Register now!

Tuesday, October 29, 1:00 p.m., edt — Leveraging OneTrust GRC for Privacy Risk Management

OneTrust partnered with Abbott Laboratories, a multinational medical devices and healthcare company, to enhance its privacy risk management programme using OneTrust GRC tools. This session will provide insights into the strategies and tools used to achieve significant improvements in privacy risk management. Register now!

Tuesday, November 5, 1:00 p.m. edt — Building Trust Through Transparency: Exploring the Future of Data Privacy

The rise of AI and emerging technologies, coupled with evolving global regulations, is reshaping the landscape of data security and governance. As privacy challenges grow, the roles of C-suite leaders are shifting, and consumer trust is increasingly at stake. Join VISION by Protiviti for an engaging webinar in which industry experts will discuss the future of data privacy and offer insights to help you navigate this evolving landscape. Register now!

Watch These On-Demand Webinars at Your Leisure

Securing the Future: Justifying the Budget for 2025 Initiatives

This session explores how to present a clear and concise overview of your cybersecurity needs, highlighting the benefits and potential risks of not addressing key issues. The speakers demonstrate the value of proposals and provide a roadmap for implementation, including tackling regulatory needs such as the SEC Cyber Disclosures and NYDFS50. Watch now!

Revolutionising IT Service Management: Harnessing the Power of AI/ML

Struggling with effectively analysing incident data to identify problems, correlate trends and pinpoint opportunities for improvement to your IT service management (ITSM) practice? Many companies, especially with distributed models, experience numerous outages and increased response times in their end-to-end delivery of IT services to customers. This impacts the customer experience, hinders operational resiliency and creates reputational strain within an evolving technological landscape.  Watch now!

Client Story

Enhancing Cyber Resilience Strategies in Global Manufacturing With the FAIR Methodology

A global automotive technology manufacturer struggled to identify its critical enterprise risks, particularly threats to its operational technology environments. Lacking expertise in risk quantification, the company turned to Protiviti to implement a FAIR (Factor Analysis of Information Risk) programme, enabling it to prioritise cybersecurity investments effectively

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Protiviti Leaders Share Their Expertise

Modernising With Governance in Mind: ServiceNow and GenAI

Scott Wisniewski, Managing Director, shares how Protiviti can help you govern artificial intelligence while maximising it to its full effect, including operationalising GenAI use cases. He also details how to modernise applications on SaaS-based offerings, reduce technical debt and create a unified service delivery experience for employees, stakeholders and the business.

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Blogs

By Mandakini Bhatia, Stalin Ponnusamy and Sandeep Kolarveettil

Microsoft Dynamics 365 Customer Engagement (CE) enables businesses to manage critical customer interactions and experiences. Copilots in Dynamics 365 provide AI assistance to boost the productivity and efficiency of sales, support, marketing and other teams involved with business operations.

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By Brett McGowan

Operational resilience — the ability for firms to prevent, adapt, respond to, recover and learn from operational disruptions — is a common concern for clients, leading to questions such as: Which management information should firms report against? Or, how can organisations advance testing beyond tabletop scenarios? While the answers often depend on specific contexts, leveraging available data across the business can help address these questions.

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