Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey February 14, 2023 Top Risks Webinar Question Guide Responses to Selected Questions Received During Webinar – January 11, 2023 We received numerous questions during our January webinar on Executive Perspectives on Top Risks for 2023 & 2032. While we responded to some during the webinar, we were unable to cover all of them. We have selected a number of the unanswered questions that we believe to be of general interest and have included… Infographic June 26, 2024 Infographic | 2024 Top Risks for Innovation and Transformation Executives Innovation and transformation executives identified the biggest threats impacting their organisations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies, workforce challenges, limited growth opportunities, and customer loyalty. Blogs April 3, 2023 Digitising Experiences (Customer & Employee) Creates Value for Energy and Utilities Firms Leaders of energy and utilities (E&U) businesses are becoming increasingly focused on the business impacts of rapidly evolving technology. According to Protiviti’s latest Executive Perspectives on Top Risks Survey, many of these leaders see their companies struggling over the next decade to adopt digital technologies effectively, use data analytics and “big data” to drive competitive… Whitepaper June 6, 2022 Australia’s Critical Infrastructure Act Reforms — A Positive Step in Strengthening Industry-wide Resilience The existing Security of Critical Infrastructure Act 2018 (SOCI Act), which requires owners and operators to take steps to safeguard defined critical infrastructure assets, has recently been amended to broaden the scope of industry sectors. This has been achieved through a combination of:The Security Legislation Amendment (Critical Infrastructure) Act 2021 (Cth) (the SLACI Act 2021… Blogs May 17, 2024 Building technology resilience: aspects and actions Building technology resilience is a continuous process. Technology resilience programs call for diligent monitoring, constant adaptation to evolving threats and continual evolution to respond to a shifting threat landscape. To begin with, they require a strong business case and well-articulated benefits to secure executive commitment and program funding. Then, continuous advancement of technology… Survey November 7, 2023 Five Focal Points for Future-Ready CFOs If a group of chief financial officers (CFOs) from 2018 stepped out of a time machine into their 2023 offices, they would be astonished by what they saw. Environmental, social and governance (ESG) metrics and measurements would top their priority lists. Most of their finance organisations would be using generative artificial intelligence (GenAI) to enhance their business planning and analysis (BP… Podcast September 14, 2023 Podcast | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes. Sharing their insights on these issues are two Protiviti experts,… Newsletter December 15, 2022 Sustainability and the Board’s Governance Role Global research indicates that companies in North America are less committed to environmental, social and governance (ESG) engagement than those in Europe and Asia-Pacific. What steps should boards seeking to improve their ESG engagement take? Insights paper September 22, 2023 Sustainability and Private Markets: A Structured Approach to Value Creation The ESG regulatory landscape is starting to form: In the public markets worldwide, companies are trying to determine how to respond to and incorporate stringent sustainability-related disclosure requirements from the EU. Meanwhile, the International Sustainability Standards Board has completed its work on a set of voluntary standards for public companies globally. In the U.S., the SEC is poised… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Load More