Charles Dong Managing Director Charles is a Managing Director in the Business Performance Improvement practice of Protiviti’s New York office and global leader for Protiviti’s Public Sector Industry. Charles has over 15 years of experience in providing IPO/public company transformation, financial advisory, Managed Business Services, internal audit and SOX compliance services to both public and private companies. Charles holds a master's degree from the NYU Steinhardt School of Culture, Education and Human Development, and a bachelor's degree in accounting from Zicklin School of Business, Baruch College. He is a Certified Public Accountant and is an Association of Certified Anti-Money Laundering specialist.