Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Newsletter June 18, 2021 The Future Workplace: Getting It Right The world of work was changing well before the pandemic. Technology is significantly affecting work, jobs, wages and society at large — and will continue to do so for the foreseeable future. It is impacting how companies design and manage a diverse talent, workforce and technological ecosystem that includes on-demand resources (contractors, part-time and “gig economy” workers) and “digital labor… Whitepaper September 22, 2022 Artificial Intelligence: Can Humans Drive Ethical AI? Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the next two years, organisations across all industries plan to deploy or increase their use of artificial intelligence, according to a recent global… Blogs December 7, 2023 How Tech Firms Can Prepare for New EU Operational Resilience Rules on ICT Risks This blog post was authored by Karter Klumpyan and Laura Moore, Director Risk and Compliance on The Protiviti View.The big picture: A two-step indicator-based approach proposed by EU supervisory authorities will be used to assess ICT services providers to determine whether they should be designated as critical and subjected to oversight under the Digital Operational Resilience Act (DORA).Why it… Newsletter February 7, 2024 The Top Risks 10 Years Out: Global Risks Are Persistent Capturing insights from over 1,100 C-level executives and directors across multiple industries with broad geographic representation, our global survey of C-level executives and directors survey offers insights for the top risks over the next 10 years out to 2034. The following table provides a context for understanding the most critical uncertainties companies face looking forward to 2034.TOP… Client Story April 5, 2024 Seamless NetSuite Migration Optimises Operations A leading fundraising and branding organisation offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. Newsletter October 9, 2025 Industry Insights - Consumer Products & Retail This month’s edition highlights the insights shaping today’s risk and innovation landscape. From Protiviti and NC State’s annual Top Risks Survey to our latest AI Pulse Survey, explore how organisations are advancing AI integration and driving industry transformation. Podcast Transcript November 25, 2022 Transcript | Financial Index Tracking via Quantum Computing— with Multiverse Using cardinality constraints for portfolio optimisation opens the doors to new applications for creating innovative portfolios and exchange-traded-funds (ETFs). All while providing better returns with less market risk. Host Konstantinos Karagiannis recently co-authored a paper on portfolio optimisation with Sam Palmer from Multiverse Computing. Find out how the team was able to outperform… Newsletter October 6, 2022 Private Equity Insights Q4 2022 We are approaching the last quarter of a challenging 2022, and as many of us dive into our strategy and business planning for 2023, the coming year looks to be more of the same. Inflationary trends, supply chain challenges, access to talent and skills, security and privacy issues, and working capital management are among the many challenges that private equity firms and their portfolio companies… Whitepaper July 27, 2022 Balancing Opportunity and Risk: Security for RPA Platforms Robotic process automation (RPA) was first used to execute predetermined, rules-based tasks twenty or so years ago. Since then, RPA has functioned as a virtual workforce for businesses, which benefit from its power to collect data, execute processes rapidly and unerringly, and facilitate higher levels of quality — while enhancing customer satisfaction.We’ve previously addressed at length the… Load More
