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  • Newsletter

    December 10, 2021
    The Buffett Newspaper Test: What It Means and Why It's Important
    Transparency and consequences can be powerful leadership deterrents. For the board and CEO and their personal brands, the critical question is, what will key decision-makers in their organisation do in situations when no one is watching? When the subject of ethical and responsible business behavior arises, Warren Buffett advises managers to evaluate every action they take — and not just by legal…

  • Whitepaper

    May 3, 2021
    Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…

  • Video

    December 11, 2020
    Understanding the Relationship Between Business Continuity Management and Operational Resilience
    We often get asked, what is the difference between business continuity management (BCM) and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programmes.

  • Podcast

    February 8, 2023
    Podcast | The Real Date of the Quantum Computing Apocalypse and What the White House Says We’ll Do About It
    Will quantum computers be able to crack RSA this decade? Maybe. But figuring out that exact date is not what you and your organisation should be worried about. A memorandum issued by the White House reveals when the quantum computing apocalypse will begin as far as information security boots on the ground are concerned. Join Host Konstantinos Karagiannis for a deep dive into the NSM-10 memo and…

  • Flash Report

    December 30, 2020
    PPP 2.0 – A Renewed Opportunity (and New Set of Headaches) for Lenders
    As the old saying goes, the best deals are made when neither side gets exactly what it wants. By that standard, the most recent federal pandemic relief bill that finally passed into law in late December certainly qualifies as a great deal. Democrats who for months had been seeking a bill in excess of $3 trillion were undoubtedly disappointed by the final price tag of slightly more than $900…

  • Survey

    September 25, 2023
    Healthcare Internal Auditors Prioritise Cybersecurity, Business Performance and Technology Modernisation
    According to the latest Healthcare Internal Audit Plan Priorities Survey conducted by Protiviti and the Association of Healthcare Internal Auditors (AHIA), the top audit priorities for healthcare organizations in 2023 are encompassed in seven themes which are highlighted below and discussed in further detail in the report that follows.

  • Newsletter

    July 13, 2022
    Finding Stability and Opportunity Amid Economic Uncertainty
    With the economic outlook constantly shifting as if it were a moving target, directors need to embrace change and set a tone of focus and confidence when looking to the future. It all starts with asking the right questions. Growth across the global economy is slowing. With the growth rate projected to shrink in 2022 and 2023 by half of what it was in 2021, business conditions have likewise…

  • Infographic

    February 23, 2022
    Infographic: State of ESG and Emerging Technology Initiatives at Retail and Consumer Products Organisations
    Companies in the Retail and Consumer Products Industry are exposed to material Environmental, Social and Governance (ESG) risks across the value chain – from sourcing and manufacturing to the distribution and use of products. The ever-growing demands and expectations from consumers have forced companies to rethink sustainability for changing times. Even COVID-19 has amplified the need for…

  • Whitepaper

    September 29, 2021
    Funding, Privacy, Security and IT System Changes Dominate Priorities for Healthcare Internal Auditors
    Key Findings From the Latest Survey Conducted by Protiviti and AHIA on Healthcare Provider Organisation Internal Audit Plan Priorities Even before the COVID-19 public health emergency, healthcare organisations were challenged in their mission to deliver high-quality patient care due to provider and staff shortages. Many healthcare organisations have been forced to make severe and often morale-…

  • Infographic

    July 15, 2022
    Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate
    The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on their…
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