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Board Perspectives Library
177
July 10, 2024
Maximising CX: The Game You Must Win
How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board....
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138
April 9, 2021
Board Effectiveness: The Fed’s Guidance Speaks to Resiliency
On February 26, 2021, the Board of Governors of the Federal Reserve System (FRB) in the United States issued expectations for boards of large financial institutions as a standard for its regulators when they assess board effectiveness. The guidance applies to all domestic bank holding companies and savings and loan holding companies with total…
137
March 11, 2021
The Top Risks for the Next Decade: A Global Perspective
Our global survey of C-level executives and directors on macroeconomic, strategic and operational risks highlights their views regarding a disruptive risk landscape over the next decade through 2030.[1] Our global survey captures insights from 1,081 C-level executives and directors across multiple industries, with broad geographic representation…
136
February 14, 2021
The Top Risks in 2021: A Global Perspective
Our global survey of C-level executives and directors about macroeconomic, strategic and operational risks highlights the influence of the COVID-19 pandemic, the economy, digital technology, talent and organisational resiliency on the risk landscape over the near term.[1] Our survey captures insights from 1,081 C-level executives and directors,…
135
January 21, 2021
Dispel the Myth of “FIT”: Improve Diversity on Your Board
A diverse, equitable and inclusive board culture contributes to the organisation’s success by positioning directors to advise the CEO and add value in evolving markets. Does your board measure up? Diversity in the boardroom encompasses all dimensions of the human experience, including education, life experience, gender, race, ethnicity, sexual…
134
December 11, 2020
Unleash Adhocracy to Face Emerging Risks
Emerging risks are newly developing risks that cannot yet be fully assessed but could, in the future, affect the viability of an organisation’s strategy and business model. A risk-savvy culture sometimes needs an informal adhocracy to identify emerging risks in a timely manner. While every organisation has a risk assessment process, we often hear…
133
November 16, 2020
Setting Sights on Digital Transformation and Innovation
With the sudden onset of a worldwide pandemic, companies have had to accelerate their efforts to transform themselves digitally. How can boards and their companies best leverage digital transformation to compete and thrive in a brave new world? At a recent NACD Master Class programme for active directors, one session contrasted the expected churn…
132
October 15, 2020
10 ESG Reporting Questions Directors Should Consider
Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs?
131
September 10, 2020
Operational Resilience Gets a Makeover in the “New Normal”
Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin…
130
August 14, 2020
One Year Later: Does The Business Roundtable Statement Matter?
A year ago, the Business Roundtable (BRT) released its “Purpose of a Corporation” [1] statement expressing a “fundamental commitment” to deliver value to all company stakeholders. Today, as the economy emerges from a terrible pandemic, does this statement matter to directors? The BRT’s statement in which 181 chief executives of prominent American…
129
July 10, 2020
Is Your Board Digitally Savvy?
As global markets continue to address the COVID-19 pandemic, practical digital know-how is becoming more than a desirable attribute that directors aspire to embrace. A compelling study asserts that companies could be falling behind if they lack a digitally savvy board. Boards and business leaders are well aware of the digital revolution taking…
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