Enhancing Client Processes through Leadership

Sydney Brown
Tampa, U.S.
Sydney Brown began her journey at Protiviti straight out of college, after completing an internship with the firm. She quickly rose through the ranks to become a Senior Consultant. Despite being new to the corporate world, she was not new to inclusive leadership, skills she has honed through her active involvement and leadership in Protiviti's Black Employee Inclusion Network Group (BEING), one of Protiviti’s Employee Network Groups.
Elevating Client Experiences with Strategic Solutions
Sydney spearheads initiatives that significantly improved processes for a major financial services client grappling with consumer products issues. By managing complex challenges end-to-end and collaborating seamlessly with stakeholders, she delivers timely resolutions that not only enhance client satisfaction but also streamline operations.
Prior to Sydney’s parental Leave following the birth of her daughter, she supported a large financial services client’s issues management team in their efforts to identify hurdles and improve process efficiency, quality, and consistency.
"I find it incredibly satisfying to know what I'm doing directly impacts our clients' success. Helping them navigate roadblocks and improve process efficiency not only benefits their operations but also makes a real difference in their customers' lives," says Sydney.
The Power of Community
BEING holds special significance for Sydney, as it provides her with a sense of belonging and support while enriching her approach to client engagement. By fostering an inclusive mindset, she brings fresh ideas and innovative solutions to the table, enabling her to tackle client challenges from multiple angles. This perspective not only benefits her clients but also inspires colleagues to think creatively and collaboratively. Sydney’s unwavering dedication to driving client success and her strong relationships exemplify Life At Protiviti—an environment where all team members can thrive.
Learn about how Protiviti is winning awards for inclusion.
