Digital Transformation Consulting Accelerating innovation and transformation to help companies achieve sustainable competitive advantage. In today’s digital-first world, it is critical for businesses to adapt and maintain the pace of change to identify new growth opportunities and exceed customer expectations, or they risk being left behind. Being a digital business embraces new ways of thinking about operating – it’s a mindset, it’s agility, it’s continued innovation - woven into the fabric of your ways of working.Protiviti, a digital transformation consulting company, helps organisations become digital-first – from digital strategy transformation and innovation to solutions and services across marketing, sales and customer success. Our digital transformation consultants help clients exceed customer and employee expectations and transform how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to unlock growth and win in today’s marketplace. Blogs July 4, 2023 Top 10 reasons for technology modernisation Business and IT leaders can articulate business cases for modernisation efforts by linking them to key value drivers that modernisation efforts are known to deliver. The strongest business cases cite multiple benefits, and it isn’t unusual for application modernisation projects to add value in three or more related categories of benefit. The modernisation drivers... Read more Our digital transformation services Protiviti’s digital transformation consultants partner with you to improve performance and drive profitable growth at the nexus of human-centered digital connections and enterprise operational change. Pro Briefcase Digital strategy Unleash the art of the possible through new business models and viable digital transformation strategies facilitated by automation and digital agility. Our digital transformation consulting couples technology and business operations expertise with deep customer insights to help you scale and grow. Pro Document Files Business agility and innovation Evolving and sustaining versatility can be challenging to master. Our digital transformation consulting services help you establish and nurture operating “at the speed of digital”, innovation mindsets and needed operational rhythms through targeted experiments and end-to-end programs. Pro Document Stack Digital product optimisation Building on customer research and data-driven decisions, we design and power customer centric experiences using technology transformation. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business. Pro Rightmark Square Accelerate marketing and sales Breaking down the silos that slow business, we optimise your investments for growth by digitising sales and distribution to expand reach. We help you find a new dexterity across sales, service, and marketing, and build strong understandings of customer behaviour that translate into insights. Pro System Security Insights and performance measurement Data and insights can uncover what actions customers have taken and when, and are central to every organisation. Our digital transformation consultants help you discover and connect insights that are critical to inform and drive business decisions and operational enablement at the speed needed to compete in today’s mar... Pro Building office Digital technologies We connect customer and employee experiences across platforms, channels and operations to harness the power of data, automation and innovative technologies such as AI to orchestrate frictionless experiences in the cloud. Our approach to transforming your business digitally To execute successful digital transformation, you need a partner who can unite business and technology stakeholders to deliver breakthrough performance.As a digital transformation consulting company, our key to success is our ability to deliver digital strategy transformation recommendations, thoughtful advice, and high impact projects that fuse the rigorous analysis and business outcome focus of a consulting firm, the consumer and customer focus and creativity of an agency, and the breakthrough thinking and fluency in new technologies and business models of a start-up.Nearly all our practitioners have start-up DNA in their background, as well as consulting or agency experience. In many cases, all three. This integration of disciplines allows us to leverage our unique perspective to address your challenges and deliver results.To learn more about our digital experience agency, Protiviti Digital, and how we can help you create connected customer experiences, visit our website. Leadership Leslie Howatt Leslie is a managing director, and Protiviti’s technology consulting solution lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and government sectors. She has ... Learn More Ghislaine Entwisle Ghislaine is a managing director and leader in technology consulting and business performance improvement. She has over 20 years of applied experience across strategy, transformation, and delivery, guiding CIOs, CFOs, CDOs and CISOs in transformational initiatives that ... Learn More Alex Setchin Alex is a managing director and the cloud solution lead for Australia. He is an accomplished and trusted technology professional with a strong track record in building enterprise cloud solutions, technology strategies and architectures and leading large-scale ... Learn More David Kissane David is a managing director and Protiviti’s global enterprise cloud solution lead. His primary focus is driving the growth and implementation of our cloud services across the globe. David has over 22 years’ experience across a variety of industries and senior IT ... Learn More Rupesh Mahto Rupesh is a senior director specialising in strategy, technology assessment and enabled execution, digital transformation, cloud migration, and application of emerging technology to business demands. He successfully leads interactions with CXO, focusing on increasing ... Learn More Our partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include: Featured insights and client stories CLIENT STORY Improved Sales Strategy Generates Growth for Global Climate Action Solution Provider Discover how sales strategy optimisation led to a 25% increase in lead conversion and 15% boost in client retention for a global climate action provider. PODCAST NSW Health Pathology CEO: Patient empowerment, AI, Big Data are trends to watch in healthcare In this VISION by Protiviti podcast, we welcome Vanessa Janissen, CEO of New South Wales Health Pathology, where she leads Australia’s largest public pathology and forensic science service. Employing more than 5,000 people, NSW Health Pathology... PODCAST Anglicare Sydney CEO on AI, housing and critical issues facing governments In this VISION by Protiviti interview, Simon Miller, CEO of Anglicare Sydney, a nonprofit organisation that offers services for seniors, families and individuals in need, from food and housing to mental health and family care, sits down with... BLOGS Why sales transformations fail and critical steps to avoid common pitfalls In today’s virtual selling environment, revenue-aligned organisations must adopt a different mindset to drive successful sales transformations. Technology alone is not enough for successful digital transformation in sales; practical considerations... BLOGS Protiviti-Oxford survey: Most global execs have concerns about government’s impact on business In 2024, global business leaders have plenty to worry about, including how government actions may impact their bottom-line business performance. In a global Future of Government survey conducted by Protiviti and the University of Oxford, the... IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... NEWSLETTER The Director’s Playbook for Generative AI The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had... PODCAST Digital expert: Metadata and ID keys to unlocking e-government In this VISION by Protiviti interview, Ghislaine Entwisle, Protiviti Managing Director and leader in the Technology Consulting and Business Performance Improvement practice, interviews Dr. Ian Oppermann about e-government, AI, digital ID, the equity... CLIENT STORY Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls Experience the transformative potential of responsible AI. Our tailored governance framework ensures ethical use and compliance, guiding your AI journey. INFOGRAPHIC Infographic | 2024 Top Risks for Innovation and Transformation Executives Innovation and transformation executives identified the biggest threats impacting their organisations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies,... INFOGRAPHIC 5G Unleashed for Industry Transformation Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries. Organisations can harness this revolutionary technology to drive innovation, enhance their services, and... BLOGS Top 10 reasons for technology modernisation Business and IT leaders can articulate business cases for modernisation efforts by linking them to key value drivers that modernisation efforts are known to deliver. The strongest business cases cite multiple benefits, and it isn’t unusual for... 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