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  • Client Story

    August 20, 2021
    Complex revenue arrangements, multiple services and a plethora of payment options create a tangled web for healthcare companies — a web they must untangle to properly account for revenue, especially if they are part of a portfolio or considering a public offering on their own. Adding pressure to complexity, today’s regulatory environment continues to place greater compliance requirements —…
  • Podcast

    October 3, 2024
    In this VISION by Protiviti podcast, we welcome Vanessa Janissen, CEO of New South Wales Health Pathology, where she leads Australia’s largest public pathology and forensic science service. Employing more than 5,000 people, NSW Health Pathology performs over 100,000 clinical and scientific investigations each day across 60 laboratories and more than 150 collection centers. Janissen is interviewed…
  • Client Story

    January 17, 2025
    Organisations should regularly monitor obligations and compliance within their third-party contract universe.
  • Client Story

    May 11, 2021
    Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA programme. Succeeding with RPA — that is, deriving the greatest value from the…
  • Client Story

    February 23, 2022
    Healthcare organisations are under growing pressure to meet compliance obligations, maintain profit margins, optimise the revenue cycle functions and reduce risk. Most risks in the healthcare industry are exacerbated by provider organisations performing a variety of services and having decentralised operations across multiple states — risks audit and compliance functions must address. Some…
  • Client Story

    April 22, 2020
    Globalisation and the internet in recent history have generated any number of benefits for corporations, professionals and job seekers by allowing them to seek collaboration and expansion opportunities in new markets. But this virtual free flow of commerce and cooperation can abruptly hit a dead end at the door of regulators with purview over certain countries or jurisdictions, halting businesses…
  • Survey

    October 2, 2022
    Key Findings From the Latest Survey Conducted by Protiviti and AHIA on Healthcare Provider Organisation Internal Audit Plan Priorities As the COVID-19 pandemic continues to wind down, many healthcare provider organisations are transitioning into a blocking-and-tackling mode, although it’s far from business as usual. Relieved of the constant pivoting that the public health emergency has demanded…
  • Whitepaper

    August 29, 2023
    You need to learn not only about generative artificial intelligence’s potential uses for delivery and management of healthcare, but also about its capabilities to support internal audit activity. At the same time, you need to understand hazards associated with its use and develop your approaches to realizing generative AI’s potential while managing its risks.
  • Whitepaper

    April 27, 2023
    Price transparency compliance continues to elude hospitals two years after its effective date on January 1, 2021. While the Hospital Price Transparency (HPT) rule was met with great debate within the industry, the Centers for Medicare and Medicaid Services (CMS) continues its initiatives for ensuring greater transparency in healthcare. An audit of price transparency can prompt further compliance…
  • In Focus

    July 23, 2024
    Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global…
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