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  • Whitepaper

    October 8, 2020
    IntroductionAirlines, like many businesses, have been expanding their use of intelligent automation in recent years. They’re combining automation technologies like robotic process automation (RPA) with artificial intelligence (AI) to rethink their operations, innovate and create value. However, because many of these initiatives have been viewed more as aspirational experiments than critical…
  • Whitepaper

    March 16, 2022
    Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid…
  • Blogs

    May 28, 2024
    The shift to new in-office, work-from-home and hybrid working models is leading many organisations to reexamine their compensation and benefits strategies to support cultural objectives and attract talent.
  • Survey

    December 9, 2021
    Key issues being discussed around the globe in the boardroom and C-suite Massive disruptions in the global supply chain. Challenges in attracting and retaining talent to address needs all across the enterprise. The Delta and Omicron variants. Cyber attacks and ransomware. Geopolitical tensions in specific regions and shifts on issues related to climate change. Long-overdue shifts in expectations…
  • Newsletter

    June 21, 2024
    A seamless S/4HANA journey: From Solution Design to Data & Analytics, and ensuring Security & Compliance - we have you covered!
  • Blogs

    August 8, 2022
    Mention leading technology companies in the world, and it is doubtful that oilfield service organisations jump to the top of your list. These companies are known for performing the gritty work of producing, maintaining and repairing oil-extracting equipment. They also provide drilling, energy discovery, well maintenance and other vital services to oil and gas companies. But a growing number of…
  • Blogs

    March 10, 2023
    AI Learning To Reconstruct How Your Business Processes Actually Perform Process Mining uses AI and machine learning to extract existing data from an organisation’s IT systems to visually reconstruct how processes actually perform. The data shows what is actually happening and creates a complete process map, capturing the “core” process flow and every variant to the core process flow. It…
  • Podcast

    September 15, 2023
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
  • Podcast Transcript

    September 15, 2023
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
  • Blogs

    October 17, 2022
    By Rupesh Mahto, Senior Director, Technology Consulting, Protiviti Australia Understanding and mapping the customer journey is the starting point from which to identify the key opportunity moments where access to the right customer data can help anticipate a service need, resolve an issue without asking, or offer a customised product — in other words, make the difference between cultivating a…
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