Technology Risk Management Maximise technology value while managing risk Technology is an enabler for driving business innovation, market advantage, and improved customer experience. However, not having a clear understanding of threats and the controls needed to mitigate technology risk may cause loss, increased costs, and non-compliance.Our technology risk management services help you develop a robust technology risk management plan as part of your overall operational risk management program. We establish and operate the organisational structures, frameworks, policies and procedures, oversight, and reporting necessary to manage increasingly complex demands for technology and compliance needs.Our technology risk assessment approach is based on redesigning and integrating methodologies to provide a holistic view of enterprise risk. Our technology and risk service capabilities enable organisations to better understand the true business impact and manage the risks emerging from an organisation’s legacy systems and the adoption of disruptive technologies. Transform technology risk into opportunity Pro Briefcase Technology governance and enablement Without a robust governance structure, organisations struggle to align IT execution to business objectives. We help develop frameworks, policies, and processes to support governance, ensure consistency, manage risk, and improve regulatory compliance. Pro Building office Technology risk and compliance transformation Align your technology risk appetite, compliance requirements, and risk strategy. We tailor programs leveraging established frameworks and incorporating the latest industry standards. Our services include maturity assessments, risk framework design, and training. Pro Document Consent Technology risk assessment and remediation Which technology risks pose the greatest threat to your reputation, brand image, and enterprise value? We assess the effectiveness of IT risks and controls to address regulatory mandates or economic developments across IT processes, controls, and technology systems. Pro Document Stack Business continuity and resilience We help organisations minimise and mitigate the risks associated with unplanned events. We revisit business continuity plans and develop comprehensive technology resilience strategies to protect your people, brand, operations, revenue, and remain compliant. Effective risk management is about empowering decision-making within the organisation Our approach to managing technology risk Protiviti’s Technology Risk Management and Governance team, through our technology consulting services, helps organisations implement sustainable risk management strategies. We enable them to effectively identify risks and quantify their potential impacts on both IT and the broader business landscape.Organisations face increasing risks and costs related to delivering technology that supports the business. These challenges are often exacerbated by an inability to anticipate potential incidents as well as a reliance on inefficient processes for identifying and assessing risk. In fact, most organisations do not adequately consider IT risk and its impact on the business in their decision-making processes.Protiviti’s team of technology risk professionals work with you to implement processes for identifying potential risks at an early stage, quantifying the potential impact on the organisation as a whole, and designing controls as required to mitigate risk levels appropriately.Effective risk management is about empowering decision-making within the organisation. To assist with this, Protiviti works with you to build risk management reporting mechanisms that help you understand the risks to your organisation and their consequential impacts. We also help integrate the wider business into the risk mitigation strategy for IT. An improved understanding of risk can help IT increase the level of service provided to the business and the CIO to justify the investments required to implement strategic remediation solutions.Our IT risk management consultants help you achieve improved decision-making based on a clear understanding of inherent and residual risk. Enhanced reporting increases the organisation’s ability to anticipate potential IT failures and perform a root-cause analysis to identify the control failures behind service outages, leading to a reduction in recurrences. Effective risk management is about empowering decision-making within the organisation Technology Modernisation: protecting your business, reducing costs and remaining compliant In a world marked by unpredictable geopolitical forces, rapid technological advances, shifting employee and customer sentiments and evolving regulations, businesses face constant disruption. Leaders must modernise while reducing costs, avoiding outages and ensuring compliance with regulations and standards.Our framework, built on Ardoq technology, helps organisations reimagine their approach to understanding the intricate connections between business and underlying technologies. We help you transform your organisation by connecting business activities to operational processes and databases to drive meaningful change. Risk management and regulatory compliance go hand-in-hand. Find out more about Protiviti's regulatory compliance services. Click here Leadership Mark Burgess Mark is a managing director and Protiviti’s risk and compliance solution lead. With over 17 years of risk and regulatory compliance experience in the financial services industry, he has a proven track record delivering deep insights for his clients.Mark has spent a ... Learn More Hirun Tantirigama Hirun is a managing director with 15 years’ experience in providing risk and regulatory advisory services across a variety of clients and industries. He has led complex, transformational programs across areas such as operational risk, regulatory remediation, operational ... Learn More Ruby Chen Ruby is a director with over 12 years of experience in the financial services industry, of which about ten years worked in the Big Four banks before transitioning into consulting. She has had a broad range of experience providing advisory services and secondments across ... Learn More Featured insights SURVEY From AI to Cyber - Deconstructing a Complex Technology Risk Landscape Protiviti’s global internal audit survey 2024 highlights the challenges and technology risk trends faced by internal auditors worldwide. Download the report. IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... WHITEPAPER DORA Compliance: Untangling Key Hurdles to Implementation The Digital Operational Resilience Act (DORA), or more formally known as Regulation (EU) 2022/2554, took effect on 16 January 2023, with final industry compliance required by 17 January 2025. The regulation underscores the importance of digital... WHITEPAPER SIFMA’s Quantum Dawn VII After-Action Report The latest iteration of SIFMA’s biannual cybersecurity exercise focused on the outage of a critical third-party service provider. The simulation and concluding survey found many financial institutions are already experienced with the loss of a... BLOGS Building technology resilience: aspects and actions Building technology resilience is a continuous process. Technology resilience programs call for diligent monitoring, constant adaptation to evolving threats and continual evolution to respond to a shifting threat landscape. To begin with, they... SURVEY CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced... WHITEPAPER CPS 230 – APRA’s new standard to improve operational risk and resilience On 17 July 2023, the Australian Prudential Regulation Authority (APRA) released the final new prudential standard CPS 230 Operational Risk Management, which is mostly aligned to requirements in other jurisdictions, including the United States, the... WHITEPAPER Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform... SURVEY Executive Perspectives on Top Risks for 2024 and 2034 The 12th annual Top Risks Survey report highlights top-of-mind issues for directors and executives around the globe over the next year - 2024 - and a decade later – 2034. BLOGS ISO 27002 Is Changing: What You Need To Do ISO 27002 contains details of controls required to be certified under the ISO 27001 standard. With the ever changing security threat landscape and the need to protect information assets, the International Organisation for Standardisation (ISO) has... NEWSLETTER Freedom to Fail: Risk Appetite for Innovation The manner that failure is embraced instead of feared in a business can improve the way the company evolves and responds to new market opportunities. Button Button