Tom Cramer

Tom Cramer is a Managing Director at Protiviti, leading the company's Digital Solutions practice for Financial Services firms. He brings more than 25 years’ experience serving North American and European clients facing business strategy, digital transformation, customer engagement, and product management challenges. Throughout his career, he has been a trusted advisor to many wealth and investment management firms including Goldman Sachs, Morgan Stanley, JPMorgan, Citi, Vanguard, and T.Rowe Price. With a wealth of personal expertise, his teams deliver outsized value for their clients and the businesses they engage.

Areas of Expertise

• Agile transformation
• Business model design
• Business unit strategy
• Change management 
• Customer experience strategy & programs
• Digital transformation
• Financial modeling
• Product management
• Product operations

Industry Expertise

• Asset Management
• Capital Markets
• Commercial Banking
• Consumer Banking
• Insurance (P&C)
• Wealth Management
• Consumer Retail

Education

• London Business School (MBA)
• Virginia Tech (BS)

Professional Memberships and Certifications

• SAFe Agilist, PO/PM