Operations Consulting Services We use industry best practices and leading technology to create tailored solutions for your organization Protiviti’s Supply Chain and Operations Consulting experts work closely with key stakeholders to integrate industry best practices and tailor business solutions to help:Reduce operating costsIncrease productivity and service, and Reduce the capital required to support business goals and objectivesWe work with leading technology providers to bring your organization the best solution to fit your individual needs. Operations Services Pro Briefcase Supply Chain Operations & Performance At Protiviti, we help organizations envision and run supply chain networks that drive change, align with their strategies, and make a positive impact on society. The supply chain of the future is a complete reimagining of how we've done things in the past. Pro Building office Supply Chain Innovation Protiviti’s supply chain consulting experts work closely with key stakeholders to integrate industry best practices and tailored business solutions to meet the organization’s needs. Pro Document Consent Sourcing & Procurement Transformation Successful sourcing and procurement must address today’s needs with the foresight to plan for tomorrow’s challenges and opportunities. Our team excels at helping organizations understand current opportunities while looking ahead to understand what is coming next. Pro Document Files Sustainable Operations We help our clients to identify and address sustainability risks embedded within their operational footprint and value chains, thereby positioning them competitively into the future. Effectively and efficiently respond to ever-changing business landscape Our Approach Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue. We help organizations implement operational risk capabilities that are agile and flexible in order to effectively and efficiently respond to the ever-changing environment. Intelligent Warehouse and Distribution: Increasing customer demands, supply chain disruptions, and changing marketplaces require organizations to act quickly while maintaining cost competitiveness. Protiviti helps organizations design and implement more automation and robotics into their supply chain. Always on Field Services: Provide timely installation, maintenance, and service of your equipment without negatively affecting your organization with Always on Field Services. Utilizing this technology, Protiviti helps organizations manage costs and ensure proactive field servicing by leveraging machine learning, AI, and IoT. Supplier Risk Management: Protiviti helps build deep supply chain resilience capabilities by focusing on the greatest risk to any organization—vendor risk exposure. Our experts in vendor risk management help organizations manage and monitor potential supply and distribution disruptions. Quality: Preventing defects from reaching your customers is critical to maintaining both profitability and customer satisfaction. Protiviti helps develop processes to identify and manage quality risks, using technology to identify, track, and resolve quality issues. Agile Factories: Market environments can change quickly, and impacts in one part of the supply chain can reverberate across the whole. We help manufacturers put into place flexible systems and processes that allow for real-time reactions to changes and shocks to the marketplace. Effectively and efficiently respond to ever-changing business landscape Leadership David Petrucci David has 30 years of operational improvement and innovation experience working across industry, technology and consulting organizations. His specialty is developing new business and organizational models enabled by the intersection of business & technology. ... Learn More Chris Monk Chris is one of the leaders of the Global Supply Chain & Operations practice and the leader of Protiviti’s Sourcing and Procurement offering. With over twenty years’ experience, Chris has a proven track record of analyzing, improving, and transforming organizations ... Learn More John F Weber John has had over 20 years of operations experience across the entire Supply Chain in a wide range of industries. He has experience with companies of all sizes from $10m to $70b in the United States and Europe. John has had success in both developing ... Learn More Robert Giacobbe Robert Giacobbe is the lead for Protiviti’s Supply Chain Operations & Performance (O&P) team. Robert has a 31-year history of working in supply chain consulting across a mix of strategy, management consulting and technology. He’s worked across functions such as ... Learn More Lucas Manganaro Lucas Manganaro is a Managing Director at Protiviti and leads the Supply Innovation Practice. Throughout his 20+ year career, Lucas has held multiple supply chain and procurement leadership roles focused on transforming business processes and leveraging technology to ... Learn More Radhika Subramanian Radhika has over 20 years of experience in operationalizing technology and digital transformations across industry, academia, start-ups, technology and consulting organizations. Her specialty is value realization at the intersection of business, technology, and emerging ... Learn More Featured insights BLOG A Return to Capacity Planning: Staying Ahead in the Manufacturing Industry For many manufacturing companies, capacity planning may seem like a relic of the past. However, geopolitical tensions, tariffs, a renewed focus on onshoring and heightened M&A activity are bringing capacity planning back to the forefront. Our... BLOG Back-Office Transformation at Energy and Utilities Firms Builds Success Forward-thinking energy and utilities (E&U) leaders recognize that their company’s future success in a rapidly changing industry hinges on financial readiness as much as operational excellence. Why it matters: E&U companies that wait too... PODCAST Podcast | Strategic and Sustainable Sourcing – with Radhi Subramanian and Debjani Mallick An increasingly important issue for board members to address today is sustainability – specifically, sustainable sourcing and operations. These challenges not only have global compliance implications, but also brand and reputation issues, which are... BLOG New Thinking for CFOs on Strategic Sourcing CFOs need to support efforts by their procurement groups to design and execute a modern approach to strategic sourcing that prioritizes cost optimization and aligns with the organization’s new supply chain risk management frameworks. By the... BLOG M&D Talent Assessment in a Tight Labor Market: How Strong Is Your Organization? A talent deficit: The challenging workforce ecosystem for manufacturers and distributors shows no sign of easing, as companies in the industry have hundreds of thousands of open positions and are struggling to retain key talent. Compounded by a... BLOG Future-proofing business: How strategic and sustainable sourcing are converging to shape success The big picture: Sustainable sourcing practices are converging with strategic sourcing to become a fundamental component of business strategy. Between the lines: New and emerging regulatory requirements have intensified focus on a wider range of... Button Button Featured client stories Seamless NetSuite Migration Optimizes Operations A leading fundraising and branding organization offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. Global Retailer Goes Digital: Revitalizing Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to... Achieving New Heights with Transformative Inventory Management Solutions The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies,... Resource backfill, technology and process change drive state procurement improvements Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of... Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments. 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