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Client Story

November 18, 2024

Discovering Actionable Insights From Customer Feedback With Azure OpenAI

Struggling with extracting customer data for product development and quality control? Learn what this leading pet retailer did to integrate advanced analytics and Azure OpenAI to enhance productivity.
A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing its revenue by more…
A globally-recognized CRM provider engaged Protiviti to assist them in determining methods to better protect customer data while complying with each customer's unique regulatory requirements. The client needed an efficient method to perform configuration checks on AWS resources to ensure it would remain compliant with the HIPAA framework so that it could grow its footprint in the healthcare industry.
A blockchain/web3 startup engaged Protiviti to review their AWS environment. While getting the product to market as fast as possible was a primary goal for the client, security was an afterthought in many scenarios. To address this need and prevent a potential catastrophic security event, the client wanted a quick and consistent way to understand where their security gaps were and how they could improve their AWS…
A leading biotechnology company that develops life-transforming medicines has worked for decades to improve the lives of those who rely on their work. But recently, they found themselves in need of assistance to enhance the security of their AWS environment.
This global leader in software for designers, builders, engineers and others has worked to provide a solid platform across a multitude of industries. However, recent changes in FedRamp compliance requirements drove them to develop a new instance of its product platform, hardening their infrastructure for customers in the public sector.
This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows for both optimised…
Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations. Our client, a state procurement group, was experiencing…
A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory compliance,…
A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to demonstrate to the market that…
A joint team of quantum computing engineers and financial analysts at this industry leader in digital financial services, led by a forward-thinking CIO, knew they wanted to take advantage of quantum computing to solve unique challenges that could not be handled with classical computing alone.   This company sees value in preparing to be “at the ready” when quantum computing machines become more powerful. So,…
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