Healthcare Consulting At Protiviti, we know healthcare globally and in Hong Kong. Our global reach continues to expand at a rapid pace as we serve leading healthcare organisations amid accelerating change. We know industry changes that are imminent and their drivers. Our healthcare consulting experts know how to advise our clients to effectively address industry changes to best manage, protect and create substantial value in their healthcare delivery systems. Our team of experienced professionals and our Healthcare Centre of Excellence are your resources for understanding and managing the multitude of changes and risks affecting healthcare. Whether your organisation’s chief concern is payment reform, regulatory compliance, revenue growth, cost management, cybersecurity or digital transformation, Protiviti is here for you.Protiviti Healthcare also serves the Pharmaceutical and Life Sciences Industry. Learn more here. 2024 Top Risks in the Healthcare Industry Identify the potential risks in healthcare sector with Protiviti’s top risk survey 2024. Download the report to address challenges and strengthen your strategy. Read report View infographic Challenges and opportunities facing the healthcare industry Protiviti's healthcare industry consulting team helps provider and payer leaders make better decisions by managing the risks they face today, as well as illuminating the risks and unforeseen consequences inherent in their strategies for future growth and opportunity. Read recent insights What we do Read recent insights Sectors we serve Our services Leadership Subscription Sectors we serve Protiviti's healthcare industry team helps payer and provider leaders make better decisions by managing the risks they face today, as well as illuminating the risks and unforeseen consequences inherent in their strategies for future growth and opportunity. Pro Briefcase Healthcare providers Protiviti brings deep industry knowledge and skills to help healthcare provider organisations manage risks and maintain their financial health. Our tailored healthcare consulting solutions span clinical excellence, digital & advanced analytics, enterprise applications, financial & operational performance, information technology & cybersecurity, innovation, mergers & acquisitions, next-gen internal audit, revenue integrity, risk & compliance and other top provider concerns. Pro Document Consent Healthcare payers Protiviti helps health plans to operationalise and execute solutions to enhance business performance and drive sustainable growth. Whether we are assisting with strategic planning, design initiatives, or process improvement, we apply innovation, collaboration, and technology acumen across your organisation. Pro Building office Healthcare life sciences The life sciences industry comprises companies operating in the research, development and manufacturing of pharmaceuticals, biotechnology-based food and medicines, medical devices, biomedical technologies, nutraceuticals, cosmeceuticals, food processing, and other products that improve the lives of organisms. Protiviti supports life science clients at all stages of their evolutionary lifecycle and for the products / services they develop and bring to market. Whatever the challenge, our combination of industry, technical, security, and regulatory experts provide the necessary insights and guidance to enhance enterprise value. Our services for healthcare organisations: Healthcare is a strategic industry at Protiviti with dedicated professionals and a Healthcare Centre of Excellence that is organised to innovate industry-specific solutions with a primary goal of becoming a mission-critical strategic partner to each of the organisations we serve. Healthcare internal audit and financial advisory Protiviti’s world-class internal audit (IA) services provide effective insight and confidence to leaders that their organisations can meet the demands of the ever-changing business environment. Management is leveraging IA more than ever as a strategic resource to provide guidance based on broad and deep skill sets and perspectives; analytical and digital capabilities; and internal knowledge of operations, strategic goals, and risk and control structures. Our healthcare internal audit combined with healthcare technology services help ensure that healthcare organisations become more innovative and explore new technologies, identify and mitigate emerging risks, develop creative solutions to address complex business challenges, and encourages best practices to enhance business functions. Healthcare internal audit and financial advisory services include:IA assurance and advisory servicesIT auditsNext-gen auditing & analyticsIA program assessments & benchmarkingRisk assessment & audit plan development Healthcare risk & compliance Protiviti provides solutions to help providers and payers ensure they have a robust, effective compliance program to prevent and detect instances and events of legal and regulatory violations. Healthcare risk & compliance services includes:Co-sourcing/outsourcingAssessment & remediationAudits & investigationsCompliance program effectivenessCompliance projectsCompliance risk assessmentsEnterprise risk managementIndependent review organisationsInterim compliance officer / supplemental staffing Healthcare technology consulting Protiviti provides agile services through a unique, blended model of flexible staffing services and consulting expertise whether your need is project, program, or skill based in nature. From coordination and management of IT projects to full outsourcing of labor-intensive technology support and implementation services, our healthcare IT consulting professionals help you thrive amid the numerous challenges in the following areas so you can focus on your strategic initiatives. Healthcare technology consulting services include:Cloud solutionsCompliance and frameworksCustom development servicesCybersecurityData and advanced analytics Emerging technologies Enterprise application solutionsManaged / outsourced solutionsTechnology strategy and operations Healthcare business performance improvement Financial & operational performance services increase enterprise value by transforming business processes and driving sustainable change. The best finance, revenue cycle, and performance management professionals deliver proven results in challenging environments by effectively leveraging technology and leading practices, using tested and proven program management techniques and capabilities, and bringing an intense focus on change management. Concurrently, Protiviti and Robert Half partner to share the workload/burden with our clients to address performance or project issues in key business functions while also filling operational roles in a unique arrangement, using proven results-oriented professionals. Healthcare business performance improvement services include:Clinical excellenceFinance process improvementManaged servicesRevenue cycle redesignSupply chainLegal consulting Healthcare digital innovation Protiviti helps healthcare organisations make the promise of digital transformation a reality. Our healthcare IT consulting experts help payers and providers alike uncover a deep understanding of the risks and opportunities presented by emerging technologies and think creatively about how these technologies can be used to improve performance and ensure interoperability. Avenues of rapid transformation are driving the need for consistent innovation throughout healthcare organisations that strive for a competitive market presence. As a healthcare consulting firm, Protiviti supports our clients in recognising and effectively responding to the need for consistent innovation through training, discovery and ideation workshops, prototyping, Customer Experience (CX) initiatives, and implementation. Healthcare digital services include:Customer care and service automationCustomer and digital transformation strategyCustomer experienceInnovationCreative and designContentSales and marketing accelerationDigital experience platforms Featured insights BLOGS Navigating AI for Healthcare: The Ideal Copilot The healthcare industry is facing unprecedented challenges, with varied causes. People are living longer, so demand for care continually increases, particularly for chronic diseases. There’s a shortage of skilled labor, and workloads are becoming... SURVEY Navigating critical healthcare areas through internal audit Discover key internal audit plan priorities for healthcare organisations from Protiviti and AHIA's latest study. Navigate critical areas through auditing. WHITEPAPER Price Transparency MRF Requirements Hospital Price Transparency Rule - CMS has finalized new changes to increase standardization of the machine-readable files (MRF) to help deliver on the promise of hospital price transparency. Ensure that your hospital complies to enhance the public’s... WHITEPAPER Healthcare IA Benchmarking Internal audit (IA) functions continue to undergo significant changes ranging from the expanded use of emerging technologies, including robust data analytics and artificial intelligence (AI), and options on where their people work (i.e., remote,... WHITEPAPER Revenue Integrity: Leveraging Data to Enhance Collaboration Across the Revenue Cycle In today’s complex healthcare environment, hospitals and health systems and other provider organisations have little room for error within the revenue cycle. Faced with tight margins, growing labor and supply costs, and volatile markets, every dollar... WHITEPAPER Price Transparency Compliance Price transparency compliance continues to elude hospitals two years after its effective date on January 1, 2021. While the Hospital Price Transparency (HPT) rule was met with great debate within the industry, the Centers for Medicare and Medicaid... Button Button Global Health Services Company Modernises Data and Applications with Microsoft A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Read more Cloud-based Healthcare Analytics Company Expands Solutions and Customers d2i is a cloud-based healthcare analytics solutions firm that’s on the move. The company provides an unparalleled data analytics application that aggregates, harmonizes and enriches diverse data sources to some of the largest hospital emergency departments (ED) in the United States. Read more Leadership Adam Johnston Adam is the country market lead for Hong Kong. With over 15 years’ experience, he has spent much of his career consulting to Fortune 500 organisations, helping them solve complex transformation, and resourcing programs and projects. Adam’s specialisation is ... Learn More Michael Pang Michael is a managing director with over 20 years’ experience. He is the IT consulting practice leader for Protiviti Hong Kong and Mainland China. His experience covers cybersecurity, data privacy protection, IT strategy, IT organisation transformation, IT risk, post ... 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