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  • Survey

    January 13, 2023
    2023 Top Risks in the Consumer Products and Services Industry
    Global economic uncertainty, inflation and supply chain disruptions are major headwinds facing the consumer products and services industry group, and particularly consumer packaged goods (CPG) and retail companies, heading into the new year. Separately, for airlines and hospitality companies, the potential impact of an unexpected crisis on revenue and resistance to cultural changes are the top…

  • Survey

    December 12, 2023
    2024 Top Risks in the Consumer Products and Services Industry
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.

  • Infographic

    February 28, 2023
    Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…

  • Whitepaper

    February 17, 2021
    Top Risks for 2021 and 2030 - Consumer Products & Services Industry Perspectives
    Lingering Effects of Pandemic and Operational Challenges Are Top Concerns for Consumer Products and Services Organisations The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies…

  • Infographic

    February 13, 2024
    Infographic | 2024 Top Risks in the Consumer Packaged Goods and Retail Industry
    Discover 2024's top risks in Consumer Packaged Goods & Retail. Inflation, data privacy, labor—key concerns for industry leaders. Insights from Protiviti's survey.

  • Infographic

    September 14, 2021
    Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries
    Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-commerce and…

  • Newsletter

    June 12, 2024
    Industry Insights - Consumer Products & Retail
    Imagine a relay race where each runner, from the seasoned veteran to the energetic newcomer, passes the baton seamlessly to the next. In business, this synergy among generations can propel companies to new heights. This month, we're focusing on how to motivate a multigenerational workforce and spotlighting the top priorities for CPG and retail finance leaders.

  • Flash Report

    March 3, 2021
    Virginia Becomes the Second State to Enact Consumer Privacy Law
    The Commonwealth of Virginia passed the Consumer Data Protection Act (CDPA) into law on March 2, 2021, following overwhelming bipartisan support for a state consumer privacy law. The November 2020 election results provided the much needed impetus to strengthen consumer privacy for the Commonwealth of Virginia. State officials wasted no time in introducing the privacy bill. Now that the bill is…

  • Client Story

    November 29, 2023
    Multinational Consumer Products Company Modernises FP&A Globally with SAP Analytics Cloud
    This U.S.-based client is a multi-national consumer products company that has been in business for more than 150 years and now has more than 40,000 employees in 80 countries around the globe. 

  • Infographic

    July 4, 2022
    Infographic | Disruptions in the Consumer Goods & Retail Industry: Data, Supply Chain & Customer Experience
    The effects of the pandemic have resulted in a major shift in consumer preferences and behaviors that have upended businesses and services, unlike anything in the past. Today, consumer goods and retail companies are continuing to feel the weight of these challenges. According to Protiviti's global 2022 Top Risks Survey, data, supply chain and customer experience are top of mind for consumer…
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