Industry Insights - Consumer Products & Retail This February, get the inside scoop with key findings from our Executive Perspectives on Top Risks report and join our upcoming webinar to uncover the risks shaping organisations now and in the future.Plus, we’ll explore the must-know trends in tech modernisation, consumer goods, and retail to kick off the month with fresh insights!Subscribe to monthly insights Featured Insights Focusing Your Technology Modernisation Investment Strategy Explore the 10 critical questions guiding organisational leadership in evaluating technology modernisation investments and maximise long-term value in 2025. Read more Executive Perspective on Top Risks Stay future-ready with the latest global risks insights! Access the full report Executive Perspectives on Top Risks for the Near - and Long-Term We invite you to join us for an engaging and interactive webinar where we’ll discuss the findings from our annual survey on Executive Perspectives on Top Risks, conducted in collaboration with NC State University’s Enterprise Risk Management Initiative. In this session, we’ll explore insights from board members and C-suite executives on the risks that are expected to impact organisations in the next 2-3 years, as well as over the next decade.Date: February 25, 2025Time: 1 PM – 2 PM EST Register now Learn more about Protiviti: BLOG | INSIGHTS | WHO WE ARE Top 3 Consumer Products and Retail Reads What AI Is Doing For, and To, the Humans in the People Function HR will play a pivotal role in overseeing AI usage within organisations, impacting nearly every HR function. Leaders must understand how AI can transform HR processes, address team concerns, and develop strategies to upskill professionals for AI-driven roles. The potential is immense, with AI innovations potentially reshaping industries in ways similar to the Industrial Revolution. Read more ESG Mindset – A Conversation with Matthew Sekol In this episode of Board Perspectives, Protiviti Associate Director Alyse Mauro Mason sits down with Matthew Sekol, a Sustainability Global Black Belt on Microsoft’s cross-industry team. Matthew leads Microsoft's Sustainability Partners, helping companies navigate challenges through data. They discuss the ESG mindset, the role of technology, and the future of sustainability. Read more Customer Experience Is Everyone’s Business Now Traditionally, marketing has been responsible for customer experience, but today’s CX challenges require input from operations, finance, HR, legal, and compliance teams. Jim DeLoach from Protiviti explains why organisations must adopt an “everyone is responsible” approach and outlines key steps for creating a customer-centric operation. Read more Protiviti Services for Consumer Goods & Retail Pro Briefcase Consumer Goods Protiviti helps Consumer Goods organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance. Pro Workflow Flowchart Retail Protiviti helps Retail organisations including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. Topics Internal Audit and Corporate Governance Risk Management and Regulatory Compliance Business Performance Industries Retail Consumer Products and Services