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  • Video
    December 11, 2020
    Understanding the Relationship Between Business Continuity Management and Operational Resilience
    We often get asked, what is the difference between business continuity management (BCM) and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programmes.
  • Podcast Transcript
    April 26, 2021
    Transcript | Future of Compliance - Adapting to Technological Paces
    As costs for risk functions continue to increase, it is crucial to both reduce manual tasks and innovate processes through technological tools as well as an expanded skillset. In this episode of Protiviti’s Powerful Insight’s “Future of Compliance” podcast series, Protiviti Risk and Compliance Managing Director, Vicki Alexander speaks with Nishant Desai, the Chief Compliance Officer of…
  • Survey
    December 22, 2023
    2024 Top Risks in the Financial Services Industry
    Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed shortly by the fastest rate hiking…
  • Whitepaper
    May 9, 2024
    SIFMA’s Quantum Dawn VII After-Action Report
    The latest iteration of SIFMA’s biannual cybersecurity exercise focused on the outage of a critical third-party service provider. The simulation and concluding survey found many financial institutions are already experienced with the loss of a critical third-party, with protocols established for managing the outage. In this after-action report, we look at the lessons learned from the Quantum Dawn…
  • Flash Report
    June 8, 2023
    U.S. Banking Regulators Finalise (Finally) Revised Third-Party Risk Management Guidance
    On Tuesday, June 6, 2023, the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation (collectively, the agencies) issued the “Interagency Guidance on Third-Party Relationships: Risk Management.”[1] This marks the long-awaited finalisation of the proposed guidance that was initially issued on July 19,…
  • Survey
    October 9, 2023
    Navigating a Technology Risk-Filled Horizon
    Protiviti partnered with The Institute of Internal Auditors to conduct its 11th annual Global Technology Audit Risks Survey in the second and third quarters of 2023.The objective of this survey is to explore the top technology risks organisations face, as perceived by technology audit leaders and professionals. It also explores the practices, processes and tools employed to help enterprises…
  • Newsletter
    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Whitepaper
    April 2, 2024
    Enabling Enterprise AI Adoption Through Next-Generation Governance
    Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite…
  • Podcast
    August 21, 2024
    Podcast | PQC Standards Arrive! What You Need to Know — with NIST
    They’re here! After a seven-year process, NIST has finally released the first standards for post-quantum cryptography. The industry is excited and optimistic about the future, but what does it mean for you and your organisation? In an interview recorded right before the August 13 release, you’ll hear how we got here with the quantum computing threat, what standards were selected and what…
  • Podcast Transcript
    October 9, 2023
    Transcript | Navigating a Technology Risk-Filled Horizon
    The results from this year's Global Technology Audit Risks Survey, conducted by Protiviti and The Institute of Internal Auditors, reveal a complex and multifaceted landscape of technology risks. Cybersecurity is the top priority and by a wide margin. AI is an emerging risk with gaps in organisational preparedness and audit proficiency. The talent gap in IT is a growing concern and data privacy is…
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