Hafsa Jada Associate Director Hafsa has over 10 years experience specializing in helping clients to meet cost and compliance objectives. Her experience spans across the three lines of defense on a range of topics including controls, assurance, data, conduct and transformation. Hafsa’s core strengths lie in senior stakeholder management and project delivery.Major ProjectsUK Retail Bank – COO Risk and ControlsLed a team of 5 to shape and deliver a set of strategic priorities for the Bank using Agile project management techniques.Risk and control libraries: Optimized a series of risk and control libraries across 5 business areas. Mapped risks and controls to primary, secondary and tertiary levels. Led over 30 workshops to identify gaps and rationalization opportunities across risk and control types, resulting in design/redesign of ~30% of controls, reduction of ~ 30% of controls and identification of automation potential for a further ~30% of controlsControl Automation: Defined a method and playbook to empower Bank colleagues to automate controls. Ran a pilot to automate a set of controls using tactical tools available in the BankControl Testing Optimization (Tech Led Monitoring): Defined a center of excellence operating model that was data led, exceptions based and continuously monitored control testing results. Ran a pilot to prove out the new operating model and identified cost and risk mitigation benefitsRCSA Change Method: Conducted a series of workshops to define a method that empowered product owners within change labs to own the one RCSA framework and self identify new risks with a view to reduce reliance on the Bank’s risk functionGlobal Investment Bank – Conflicts of InterestRisk and control library: Led a team to define a risk and control taxonomy to appropriately manage Conflicts of Interest in the Bank. Ran 5 workshops to identify key risks and controls across the investment banking divisionGlobal Investment Bank – Regulation, Risk and Control MappingDefined and agreed the target operating model to improve compliance and reduce cost through transparent mapping of regulatory and legal obligations to risks and controlsAreas of ExpertiseTarget Operating Model Design and ImplementationRCSARegulatory interpretation and implementationInternal AuditTransformation and Change ManagementProject ManagementSenior stakeholder managementStrategy and Vision DefinitionCost reductionIndustry ExpertiseRetail BankingInvestment BankingLegalEducationLaw LLB Queen Mary University of LondonProfessional Memberships and CertificationsLegal Practice Course