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  • Client Story

    February 8, 2023
    Global Health Services Company Modernises Data and Applications with Microsoft
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…

  • Survey

    October 5, 2022
    2022 and 2031 Financial Services Executive Perspectives on Top Risks
    Financial institutions demonstrate resiliency in responding to COVID and start to look forward out to the horizonOur survey results for 2021 reflected a financial services industry that was still consumed with responding to the most significant global pandemic in the past 100 years. Many of the areas of focus highlighted in last year’s survey involved short-term operational challenges, including…

  • Whitepaper

    March 16, 2022
    Top Risks for 2021 and 2030 - Financial Services Industry Perspectives
    Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid…

  • Client Story

    June 30, 2023
    Change management, automation and new digital tools transform finance operations for educational services company
    A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing…

  • Whitepaper

    August 16, 2018
    Automating the Financial Services Industry: Opportunities Abound, and APAC Firms Are Leading the Way
    Across major industries, robotic process automation, or RPA, is being used as part of an organisation’s digital transformation strategy to automate burdensome, high-volume and time-consuming business processes. Best suited for rule-based transactional and repetitive tasks involving structured and/or semi-structured data, logic-driven robots, or “bots,” are used to capture and interpret…

  • Whitepaper

    October 13, 2021
    The Biden administration's executive order on cybersecurity and possible effects for financial services firms
    Safer supply chain, more information sharing, additional compliance Having faced more cyberattacks than other sectors, banks and other financial services firms have been at the forefront of the fight against cybercrime in recent years. To protect themselves, banks have substantially invested in cyberattack prevention and increased their incidence-response capabilities.

  • Whitepaper

    June 19, 2024
    Can we trust culture and conduct to guide decision making in the financial services industry?
    More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps…

  • Client Story

    March 30, 2022
    Journey to the Microsoft Cloud: Global financial services institution modernizes and protects data assets with Microsoft 365
    Faced with the technical, compliance and data security challenges of launching Microsoft 365 across their global enterprise, a large financial services and investment institution needed to successfully deploy Microsoft 365 to its 30,000 employees while ensuring governance, compliance and data security. Because of the size and complexity of their firm, the financial institution had concerns with…

  • Flash Report

    March 3, 2021
    Virginia Becomes the Second State to Enact Consumer Privacy Law
    The Commonwealth of Virginia passed the Consumer Data Protection Act (CDPA) into law on March 2, 2021, following overwhelming bipartisan support for a state consumer privacy law. The November 2020 election results provided the much needed impetus to strengthen consumer privacy for the Commonwealth of Virginia. State officials wasted no time in introducing the privacy bill. Now that the bill is…

  • Infographic

    July 17, 2022
    Infographic | Money Laundering Risk in the Consumer Goods & Retail Industry: As E-Commerce Booms, Illicit Acts Flourish
    Even in the current slow-growth environment, global e-commerce sales in 2022 are expected to exceed $5 trillion for the first time and remain on pace to surge past $7 trillion by 2025. For money launderers, the online trading boom has been a bonanza. With a few clicks of a computer, money launderers are using e-commerce sites and payment providers to process ill-gotten gains, conceal the funds’…
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