Operations Consulting We use industry best practices and leading technology to create tailored solutions for your organisation Protiviti’s supply chain and operations consulting experts work closely with key stakeholders to integrate industry best practices and tailor business solutions to help:Reduce operating costsIncrease productivity and service, and Reduce the capital required to support business goals and objectivesCreate more sustainable supply chains We work with leading technology providers to bring your organisation the best supply chain consulting solution to fit your individual needs. Operations consulting services Our operations consulting experts provide operational solutions tailored to your organisation’s unique needs to enhance the value of your business. Pro Briefcase Supply Chain Operations & Performance At Protiviti, we help organisations envision and run supply chain networks that drive change, align with their strategies, and make a positive impact on society. The supply chain of the future is a complete reimagining of how we've done things in the past. Pro Building office Supply chain innovation Protiviti’s supply chain consulting experts work closely with key stakeholders to integrate industry best practices and tailored business solutions to meet the organisation’s needs. Pro Document Consent Sourcing & procurement transformation Successful sourcing and procurement must address today’s needs with the foresight to plan for tomorrow’s challenges and opportunities. Our team excels at helping organisations understand current opportunities while looking ahead to understand what is coming next. Pro Document Files Sustainable operations ESG criteria have evolved into an investment methodology that embraces sustainability factors to identify companies with superior business models. Our team combines proven ESG knowledge and capabilities to enable lasting business transformation. Effectively and efficiently respond to ever-changing business landscape Our offerings Intelligent Warehouse and Distribution: Design and implement automation and robotics into your supply chain processes. Increasing customer demands, supply chain disruptions, and changing marketplaces require organisations to act quickly while maintaining cost competitiveness.Always on Field Services: Manage costs and ensure proactive field servicing by leveraging machine learning, Artificial Intelligence (AI), and IoT. Timely installation, maintenance, and service of your equipment without negatively affecting your organisation with Always on Field Services. Supplier Risk Management: Build deep supply chain resilience capabilities by focusing on your greatest risk —vendor risk exposure. Our experts in vendor risk management help organisations manage and monitor potential supply and distribution disruptions.Quality: Develop processes to identify and manage quality risks, using technology to identify, track, and resolve quality issues. Preventing defects from reaching your customers is critical to maintaining both profitability and customer satisfaction.Agile Factories: Put into place flexible systems and processes that allow for real-time reactions to changes and shocks to the marketplace. Market environments can change quickly and impacts in one part of the supply chain can reverberate across the whole. Effectively and efficiently respond to ever-changing business landscape Risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex Our strategic approach to operations consulting Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue.Our operations consulting teams implement operational risk capabilities that are agile and flexible to respond to the ever-changing environment. Leadership Sam Bassett Sam is the country leader for Singapore. With over 25 years' experience, he's primarily worked in financial services with consulting firms or directly in the banking industry to deliver change and support strategic, tactical, and operation goals across Asia, Europe and ... Learn More Featured insights BLOGS Digital Twins: Adopting a Data-Centric Approach to Mature Resilience Operational resilience – the ability for firms to prevent, adapt, respond to, recover and learn from operational disruptions – is a common concern for clients, leading to questions such as: Which management information should firms report against? Or... BLOGS The Hidden Costs of an ERP Transformation As a leader about to undertake an ERP transformation, it is important to remember that these projects rarely go as planned. Like a house remodel, there will be hidden costs to be addressed throughout the implementation. Whether it be that... PODCAST Podcast | Strategic and Sustainable Sourcing – with Radhi Subramanian and Debjani Mallick An increasingly important issue for board members to address today is sustainability – specifically, sustainable sourcing and operations. These challenges not only have global compliance implications, but also brand and reputation issues, which are... NEWSLETTER Why Boards Should Care More About Geopolitics Than Ever Before Geopolitical risk seems higher than at any point in recent memory. Managing this risk effectively should be a core competency for all businesses — and the board should lead the way.After decades of globalisation shaping the world order, businesses... INFOGRAPHIC Infographic | The Impact of Sustainable Operations on Profit and Long-Term Viability Sustainable operations seek to create a harmonious synergy between business success, societal well-being and environmental health, contributing to a more equitable and resilient future for all. The triple bottom line: people, planet, profit. Research... WHITEPAPER Making Supply Chain Agility a Reality Supply chain agility is a strategic urgency and should be backed by formalised tools and processes.The big picture: A persistent focus on cost impedes supply chain resilience and revenue assurance. Many organisations discover their supply chains are... Button Button Featured client stories Seamless NetSuite Migration Optimises Operations A leading fundraising and branding organisation offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to... Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments. Achieving New Heights with Transformative Inventory Management Solutions The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies,... Global Multimedia Organisation Transforms Sourcing and Procurement Function and Saves Millions Using spend analytics findings, Protiviti helped the client build and strengthen a procurement department with a custom procurement taxonomy. Working with the client’s first procurement leader, we helped secure an e-sourcing tool. Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that... 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