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  • Client Story
    October 18, 2021
    Managed care company doubles down on automation, unlocking exponential value and transformation potential
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…
  • Client Story
    January 6, 2023
    Cloud-based Healthcare Analytics Company Expands Solutions and Customers
    d2i is a cloud-based healthcare analytics solutions firm that’s on the move. The company provides an unparalleled data analytics application that aggregates, harmonizes and enriches diverse data sources to some of the largest hospital emergency departments (ED) in the United States. The company currently extracts Electronic Health Record (EHR) data into their environment for over 240 hospitals.…
  • Client Story
    September 13, 2023
    Agility in Action: IT Transformation Fosters Business Alignment
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…
  • Client Story
    February 28, 2024
    Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals
    Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments.
  • Client Story
    March 10, 2023
    Technology transformation and change management help non-profit organisation reach donors and improve fundraising
    United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental supporter of social services in the region with a network of 300 agencies that meet urgent human needs and improve social conditions for more than two…
  • Client Story
    April 19, 2024
    Rural Lifestyle Retailer Builds Customer Loyalty With Enhanced CIAM Strategy
    Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. 
  • Client Story
    May 23, 2024
    Trusted Partnerships and Collaborative Efforts Drive Success in Data Privacy Initiatives
    We partnered with the client in building and maturing a data privacy program, including enhancing the company’s privacy rights process into a universal, globally scalable webform intake, 10+ custom workflows and an encrypted portal. Leveraged OneTrust autoblocking to establish baseline cookie compliance.
  • Client Story
    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti…
  • Client Story
    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…
  • Client Story
    July 22, 2021
    Amidst COVID-19 challenges, global healthcare company tackles finance transformation to support business expansion
    Companies experiencing rapid growth frequently find it difficult to scale their operations at a pace that fully supports the expanding business. For one healthcare company in particular, that task became even more challenging last year when a global pandemic ushered in remote working and further separated intensely data-centric functions that happened to be siloed in the first place.
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