Robotic Process Automation Maximise automation investments Across industries, robotics and intelligent automation are fast becoming a primary method for achieving cost reduction, scalability and improving manual functions within an organisation. RPA is often a first, foundational step toward broader intelligent automation solutions. Protiviti combines deep process and industry knowledge with intelligent automation expertise to help companies launch or refocus their intelligent automation initiatives. We lead with people and process to envision how intelligent automation can improve operational performance, job functions and the business, and then integrate that knowledge with technology capabilities to produce practical solutions that generate immediate value.We have tailored our robotic process automation (RPA) services to align with both the overall intelligent automation lifecycle and common industry and functional challenges. We welcome the opportunity to blend or customise these services to meet your needs. Protiviti combines deep process and industry knowledge with intelligent automation expertise Our RPA services Pro Briefcase Automation Strategy Identifying and establishing the optimal sustainable progamme for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale progammes. Pro Building office Accelerate Automation Pipeline Achieving maximum ROI out of your automation progamme investment is not always easy. We work with our clients to identify and prioritise automation opportunities, based on suitability for automation, complexity of development, and value to the organisation. Pro Document Consent Automation Operating Model We help clients define a leading practise target operating model for scalable automation progammes, focusing on organisation, governance, people, delivery methodology, service model, and technology platforms. Pro Briefcase RPA Solution Design and Development We partner with clients to design automated solutions to solve complex business challenges applying best suited automation technologies. We build, test, and deploy automated solutions into production environments and monitor to ensure stability and effectiveness. Pro Location Globe Managed Support We provide flexible progamme support, inclusive of development, optimisation, monitoring and help desk for automation progammes at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities. Pro Document Stack Automation Programme Assessment In today’s ever-changing world, businesses need agility, but also want to limit risk. We perform progamme assessments to help our clients ensure leading security and governance assurance are established within their automation progammes. Our approach Protiviti combines deep process and industry knowledge with intelligent automation expertise to help companies launch or refocus their intelligent automation initiatives. We lead with people and process to envision how intelligent automation can improve operational performance, job functions and the business, and then integrate that knowledge with technology capabilities to produce practical solutions that generate immediate value.We partner to understand your desired outcomes to implement RPA solutions that are right-sized and focused on processes with a high likelihood of being successfully automated. Our in-country and global delivery teams are comprised of talent with years of experience in building progammes from ground up, as well as seasoned, certified developers familiar with numerous automation technologies. Leadership Michael Pang Michael is a managing director with over 20 years’ experience. He is the IT consulting practice leader for Protiviti Hong Kong and Mainland China. His experience covers cybersecurity, data privacy protection, IT strategy, IT organisation transformation, IT risk, post ... Learn More Patrick Pang Patrick is a senior director in intelligent automation and digital services with over 20 years of experience in the financial services industry. He has extensive knowledge of various business domains in retail and commercial banking. He has 15 years of IT project ... Learn More Key partners We partner with best-in-class technologies to bring leading thinking and certified talent to our clients. Robotic process automation is a rapidly evolving capability, and as such we continually evaluate our automation partner ecosystem to ensure we incorporate emerging platforms. A Director’s Road Map for Effective AI Implementation Almost every organisation around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business forward. A road map can help directors engage more effectively in these strategic conversations. Read more