Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Podcast July 24, 2024 Podcast | Demystifying Carbon Reporting – with Alyse Mauro Mason, Sam Stark and Michael Vigario In this episode of Board Perspectives, Sam Stark of Green Project and Michael Vigario of ACT Commodities join Protiviti’s Alyse Mauro Mason to discuss emissions reporting and demystify some of the common fears and misinterpretations in the market. They also talk about areas of opportunity for organisations. Blogs June 19, 2022 Skills and Scale – The New Finance Labor Model Proves Its Real-World Value The finance labor model of the future has passed a major test – and it was a massive one. The results of Protiviti’s latest global survey of CFOs and finance leaders show that finance organisations which leverage a diverse talent pool of full-time employees, contract and temporary workers, expert external consultants, and managed services and outsourcing providers are able to respond to… Blogs April 4, 2022 Creating a More Flexible and Resilient Supply Chain Starts With Identifying Key Risk Exposures No matter what they make or sell — computers, pet food, cosmetics, textiles — companies around the world are grappling with significant supply chain issues. It’s easy to blame the global health crisis for these problems, especially the labor, material and shipping container shortages. Certainly, the pandemic has played its part in exposing the global supply chain’s brittleness and exacerbating… Survey April 1, 2021 Executive Perspectives on Top Risks 2021 and 2030 — Technology, Media & Telecommunications (TMT) Industry In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, technology, media and telecommunications executives ranked pandemic-related government policies, adoption of digital technologies, data privacy and information security, cyber threats, and diminished economic activity among their top risk issues for 2021 and beyond. The survey results reflect… Whitepaper March 15, 2022 10 Actions Financial Institutions Should Take to Address the Russian and Belarussian Sanctions An unprecedented wave of sanctions and export controls against Russia, and to a lesser extent Belarus, requires financial institutions from the West and other allied countries to take immediate steps to understand the impact of the complex requirements and ensure compliance. Flash Report April 26, 2024 FTC bans noncompete clauses and the legal battle begins. What does it mean? Earlier this week, the U.S. Federal Trade Commission (FTC) voted to ban for-profit U.S. employers from including noncompete clauses in employment contracts, a move that could affect tens of millions of U.S. workers. The rule bans new noncompete clauses for all workers and makes existing noncompete agreements unenforceable except for those covering senior executives—those workers earning more than… Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Blogs February 28, 2025 What AI Is Doing For, and To, the Humans in the People Function HR functions will play a key role in overseeing AI usage throughout the organisation. This responsibility has huge ramifications for HR professionals and nearly all of the functional pillars within HR. Podcast May 7, 2025 The State of ESG – with Rachel Lowe, Matt Toohey and Alyse Mauro Mason In our latest installment of Board Perspectives, we’re discussing the state of ESG around the world. Protiviti Associate Director Alyse Mauro Mason is joined by Rachel Lowe of Proskauer and Matt Toohey of Modern West Advisory. Load More
