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  • Podcast

    October 27, 2023
    Emerging tech and the future of payments with Swift’s Head of Oceania, Suresh Rajalingam
    In this VISION by Protiviti interview, Protiviti Director Ruby Chen and Protiviti Senior Director Rupesh Mahto sit down with Swift’s Suresh Rajalingam, who heads up the Oceania region and a team covering 20 countries across the region. Rajalingam is a seasoned senior payments professional with over 22 years of business development experience in both the domestic and cross-border payments space.…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Whitepaper

    October 13, 2021
    The Biden administration's executive order on cybersecurity and possible effects for financial services firms
    Safer supply chain, more information sharing, additional compliance Having faced more cyberattacks than other sectors, banks and other financial services firms have been at the forefront of the fight against cybercrime in recent years. To protect themselves, banks have substantially invested in cyberattack prevention and increased their incidence-response capabilities.

  • Whitepaper

    February 24, 2021
    How New York’s New Truth in Lending Act Measures Against California and Federal Acts
    President Lyndon B. Johnson in 1968 signed the Federal Truth in Lending Act (TILA) to provide greater transparency regarding credit terms and fees. While greatly assisting consumers in comparison loan shopping, the regulation excluded business loans, as business owners were generally considered financially savvier than an average consumer and did not need protection. Fast-forward to December 23,…

  • Client Story

    March 27, 2020
    Data analytics solution helps pharmaceutical giant focus on improving clinical trials and saving lives
    For one global biopharmaceutical company, the ability to access vital data when and where it’s needed can affect more than just performance — it can impact the ability to save lives. This industry leader develops, manufactures and distributes breakthrough medical therapies to treat patients with serious and life-threatening medical conditions. The company conducts clinical trials to better…

  • Blogs

    June 17, 2024
    Don’t trawl for customers; consolidate your digital toolset and they will come to you
    With the retirement of third-party data on the horizon, marketers need to adjust and strategise on the data and tools available to them to find their customers. In the new first-party data world, what the customer directly gives you is what you already know, giving them more control. Customers have embraced that control and seek transparent ways of sharing information, when they want and when it…

  • Blogs

    April 26, 2024
    Meeting digital retail's high customer expectations means being clear-eyed about weaknesses and capabilities
    Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations.

  • Whitepaper

    March 13, 2024
    An Open Letter to CEOs and Board Members: In Support of the Compliance Function
    We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —…

  • Blogs

    July 5, 2024
    9 common errors to avoid while implementing security in Microsoft Dynamics 365 Finance and Operations
    Microsoft Dynamics 365 Finance and Operations (D365FO) is a comprehensive ERP solution that empowers businesses to optimise financial management and operational efficiency. With its integrated approach, powerful analytics, scalability and continuous innovation, it is a valuable asset for organisations striving to navigate today’s dynamic business landscape successfully. 

  • Blogs

    August 8, 2023
    The metaverse in 2040? Buckle up for a bumpy ride, says Elon professor and Pew researcher
    Janna Anderson, professor of communications and director of the Imagining the Internet Center at Elon University, is the lead author of the report The Metaverse in 2040, published in partnership with Pew Research. She is a senior contract researcher for Pew and co-leads the center’s 19-year series of reports outlining experts’ predictions for the most likely future of digital life. The full…
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