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  • Blogs

    March 20, 2020
    Blog: Financial Institutions Should Prepare for High Absenteeism, Operational Disruptions as Coronavirus Outbreak Worsens
    By Douglas Wilbert, Managing Director - Risk and Compliance and Dugan Krwawicz, Associate Director - Technology Strategy While the scale and duration of the Novel Coronavirus (COVID-19) pandemic is not yet fully understood, financial institutions, lawmakers, government and regulatory officials are working urgently to implement measures that will arrest the disruption to employees and customers,…

  • Newsletter

    April 20, 2020
    Compliance Insights - April 2020
    Your monthly compliance news roundupOCC Reinforces Third-Party Risk Management ExpectationsRegulatory expectations related to third-party relationships have evolved considerably since 2013, when the Federal Reserve Board and Office of the Comptroller of the Currency (OCC) issued prescriptive guidances SR 13-19 and OCC 2013-29, respectively. To account for this evolution, the OCC published OCC…

  • Whitepaper

    November 18, 2022
    Managing credit risk in a differentiated downturn
    In this issue of the Credit Pulse, we look at credit risk considering the macroeconomic and geopolitical trends likely to shape the financial services industry over the next six months. First, we focus on critical considerations for loan servicers in the post-pandemic era. Then, we discuss risk management practices for non-financial organizations that extend trade credit and institutions that…

  • Newsletter

    August 23, 2023
    The Director’s Playbook for Generative AI
    The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”Between the lines: The opportunities for using GenAI to enhance…

  • Newsletter

    March 25, 2020
    Going Digital: The Future Auditor in Action
    For several years, Protiviti has described the “future auditor” as a chief audit executive (CAE) who takes definitive steps toward making The Institute of Internal Auditors’ vision of “an independent, objective assurance and consulting activity that adds value and improves an organisation’s operations” a reality. Several issues of The Bulletin have been devoted to describing various aspects of…

  • Podcast

    November 27, 2023
    Risky Women Podcast | Strategic Risk
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…

  • Blogs

    April 4, 2023
    Modernising applications: The importance of reducing technical debt
    Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged…

  • Whitepaper

    October 10, 2023
    Success With Generative AI Requires Balancing Risk With Reward
    When ChatGPT launched in November 2022, it took just two months to garner a record 100 million users and capture broad market attention. Business leaders are eager to realise the enormous potential that ChatGPT as well as other generative AI models can offer.

  • Blogs

    July 6, 2022
    Demystifying Digital Transformation in Finance
    Digital transformation in finance has been on the docket for years. So, why do organisations still struggle? The status quo is filled with manual, spreadsheet-driven workflows and fractured application ecosystems that may have been caused by failed attempts at digital transformation — and significant investments alone will not guarantee success. These issues have led to reduced data integrity…

  • Newsletter

    September 16, 2022
    Advancing the Board’s Role in Digital Transformation
    Boards and their companies operate in an increasingly digital world. Every director should have sufficient digital understanding to engage in strategic conversations with the CEO, other company leaders and other members of the board. Embracing digital capabilities is a mindset that emphasizes a commitment to adapt continuously in the face of change and respond to customers’ increased desire for…
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