Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Flash Report November 5, 2020 Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’ U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the… Client Story January 31, 2022 Client story: Apparel company's 'Instagram project' Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each… Blogs March 20, 2020 Blog: Financial Institutions Should Prepare for High Absenteeism, Operational Disruptions as Coronavirus Outbreak Worsens By Douglas Wilbert, Managing Director - Risk and Compliance and Dugan Krwawicz, Associate Director - Technology Strategy While the scale and duration of the Novel Coronavirus (COVID-19) pandemic is not yet fully understood, financial institutions, lawmakers, government and regulatory officials are working urgently to implement measures that will arrest the disruption to employees and customers,… Blogs April 4, 2023 Modernising applications: The importance of reducing technical debt Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged… Infographic July 11, 2023 CPG & Retail: The Innovation vs. Technical Debt Tug of War Protiviti's latest research shows that consumer packaged goods (CPG) and retail companies recognise the urgency of innovation and have a clear strategy to maximise the value of IT. Learn more about the industry results of Protiviti’s inaugural Global Technology Survey: Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to ChangeDownload Infographic Blogs July 14, 2023 Is Apple’s vision pro a gamechanger that will mainstream the metaverse? Tech experts weigh in. Apple’s announcement of its Vision Pro virtual reality headset earlier this month elicited some strong opinions across the board. Could it really replace the iPhone and mainstream the metaverse, as some have claimed? Or is it just another overpriced wearable for the wealthy? Whitepaper September 9, 2021 Clean Money is a Click Away: The Money Laundering Risks of E-Commerce The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the… Whitepaper August 12, 2021 Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data, the need to… Whitepaper September 16, 2020 The Road to Resiliency – Building a Robust Audit Plan for Operational Resilience Executive Summary The financial services industry has long relied on internal audit functions to assess and challenge the effectiveness of various programmes designed to protect and build organisational value. These programmes have included disaster recovery, business continuity, risk management, cybersecurity, and many others designed to help institutions recover from an event. The pressure… Whitepaper October 26, 2020 Credit Pulse - October 2020 COVID Shockwaves and Aftereffects In this issue of the Credit Pulse, we provide a U.S. bank supervisory update, spotlight commercial real estate (CRE) risks and shifting consumer payment priorities, and offer suggested actions related to credit risk modeling that financial institution leaders can take. As COVID-19’s shockwaves continue, credit portfolio managers are finding that an advanced… Load More