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  • Blogs

    April 26, 2024
    Meeting digital retail's high customer expectations means being clear-eyed about weaknesses and capabilities
    Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations.

  • Newsletter

    February 21, 2023
    Talent Strategies Demand a New Normal
    People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand out as…

  • Whitepaper

    July 14, 2022
    Data Analytics: Strategies to Demonstrate Value and Achieve Transformation
    Recently, chief information officers, chief data officers and other leaders got together to discuss how data analytics programmes can help organisations achieve transformation, and how that contribution of value can be measured. We joined to share our insights at this CIO Online virtual roundtable event, which included leaders from organisations in healthcare, financial services, utilities,…

  • Podcast

    June 27, 2024
    Podcast | Get Ready for Your IPO: Financial Reporting, Cybersecurity, Sustainability and More – with Stephen Alicanti, Kristy Balsanek, Charles Soranno and Andrea Vardaro Thomas
    In this episode of Powerful Insights, we talk about all things around readiness for an initial public offering, or IPO. And spoiler alert, there is a lot to address: accounting, financial reporting, cybersecurity, and even ESG and climate reporting.

  • Blogs

    April 26, 2024
    Cloud mastery: The power of infrastructure as code and automation
    In the rapidly changing landscape of modern business, the role of the cloud has become pivotal in achieving success. However, it’s no secret that companies face an array of cloud-related challenges daily. These challenges, whether acknowledged or not, can significantly impact future revenues and overall technical debt. From the necessity of infrastructure automation to the realms of scalability,…

  • Blogs

    June 30, 2023
    A house divided: Key differences in cybersecurity implementation for IT and OT
    This blog post was authored by Justin Turner - Director, Security and Privacy on the technology insights blog. Anyone who has spent a significant amount of time in any U.S. state where college football is popular, has likely seen a “house divided” bumper sticker or license plate cover, with contrasting university logos. Many of us (and our friends and families) enjoy spirited rivalries (Roll…

  • Newsletter

    July 4, 2022
    Private Equity Insights: PE Challenges with ESG, Future of Work, and Cybersecurity
    As we head into the second half of 2022, it’s a volatile business climate in private equity. Inflation is on the rise, fueled by strong consumer demand. The labor market has stayed hot and unemployment levels low, with the gap between job openings and available candidates in the millions. PE deal activity and exits have slowed but they remain above longer-term trends. That said, public listings…

  • Survey

    April 5, 2023
    Talent, Culture and the Future of Work – The Defining Business Challenges of the Next Decade
    When assessing the top risk issues organizations will face this year as well as over the next decade, one key theme stands out: People and culture are at the top of the agenda. The 11th annual Executive Perspectives on Top Risks Survey, conducted by Protiviti and NC State University’s ERM Initiative, reveals the top risks on the minds of global boards of directors and executives in 2023 and over…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Blogs

    July 10, 2023
    Law and order in the metaverse? 'Possible but difficult,' says Sydney-based innovation lawyer
    Enforcing real-world laws in virtual worlds is complex as it raises issues regarding jurisdiction, sovereignty, and the application of laws to virtual spaces. Roblox recently brought an action against a content creator, alleging the individual had been engaging in harassing behavior in violation of the Roblox terms of service.
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