Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Whitepaper April 16, 2025 Motivating the multigenerational workforce of 2030 in Hong Kong Any predictions made before 2020 about the future of work have drastically shifted due to the global pandemic, economic transformations and significant social movements. And as we look toward 2030, Hong Kong’s workforce will also see dramatic shifts. Unlike many other regions, Hong Kong’s labour force is deeply influenced by its unique and tumultuous history, resulting in a multigenerational… Newsletter June 12, 2025 Industry Insights - Consumer Products & Retail This July, discover why now is the time for CFOs to lead with long-term strategy as cost pressures rise, and hear from former P&G CMO Jim Stengel and Protiviti’s Jen Friese, on how a customer-first mindset builds trust in uncertain times.Explore our latest perspective on integrating agentic AI into the finance talent model, how transformation assurance drives SAP S/4HANA success, and what the… Client Story September 27, 2023 Manufacturer Optimises Supply Chain Analytics With Azure Machine Learning Global Manufacturer optimises supply chain analytics with Microsoft Azure Machine Learning significantly improving its ability to adapt to rapid changes in both processes and cost analyses. Whitepaper September 19, 2023 The 5G Effect As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world? Blogs December 7, 2023 How tech firms can prepare for new EU operational resilience rules on ICT risks A two-step indicator-based approach proposed by EU supervisory authorities will be used to assess ICT services providers to determine whether they should be designated as critical and subjected to oversight under the Digital Operational Resilience Act (DORA). Whitepaper July 27, 2022 Balancing Opportunity and Risk: Security for RPA Platforms Robotic process automation (RPA) was first used to execute predetermined, rules-based tasks twenty or so years ago. Since then, RPA has functioned as a virtual workforce for businesses, which benefit from its power to collect data, execute processes rapidly and unerringly, and facilitate higher levels of quality — while enhancing customer satisfaction.We’ve previously addressed at length the… Podcast Transcript November 25, 2022 Transcript | Financial Index Tracking via Quantum Computing— with Multiverse Using cardinality constraints for portfolio optimisation opens the doors to new applications for creating innovative portfolios and exchange-traded-funds (ETFs). All while providing better returns with less market risk. Host Konstantinos Karagiannis recently co-authored a paper on portfolio optimisation with Sam Palmer from Multiverse Computing. Find out how the team was able to outperform… Newsletter October 6, 2022 Private Equity Insights Q4 2022 We are approaching the last quarter of a challenging 2022, and as many of us dive into our strategy and business planning for 2023, the coming year looks to be more of the same. Inflationary trends, supply chain challenges, access to talent and skills, security and privacy issues, and working capital management are among the many challenges that private equity firms and their portfolio companies… Podcast Transcript June 1, 2022 Transcript | A UK-Based Quantum Computer via Amazon Quantum computing via cloud access feels global, but there are reasons to have these machines located in a particular region. Oxford Quantum Circuits released a quantum computer named Lucy on Amazon Braket that not only helps customers with regulatory concerns, but also brings an exciting new type of transmon technology to the industry. Join host Konstantinos Karagiannis for a chat on the coaxmon… Load More
