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  • Client Story

    June 1, 2021
    The best businesses not only build markets, they also continually improve their systems and processes to support that growth. That was the case recently when a major U.S.- based manufacturer of technology products realised its success was outpacing its capabilities in two key areas: sales, inventory and operations planning (SIOP) and warehouse management.
  • Client Story

    March 31, 2021
    Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020.
  • Newsletter

    September 13, 2022
    by Fran Maxwell, Managing DirectorPeople Advisory and Organisational Change Global LeaderToday’s challenging business climate demands that boards of directors and executive leaders view the organisation’s talent strategy in coordination and lockstep with their strategic business objectives. High-performing organisations are deploying a new talent game plan, led by their chief human resources…
  • Infographic

    July 15, 2022
    The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on their…
  • Client Story

    November 24, 2021
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti…
  • Flash Report

    April 26, 2024
    Earlier this week, the U.S. Federal Trade Commission (FTC) voted to ban for-profit U.S. employers from including noncompete clauses in employment contracts, a move that could affect tens of millions of U.S. workers. The rule bans new noncompete clauses for all workers and makes existing noncompete agreements unenforceable except for those covering senior executives—those workers earning more than…
  • Client Story

    October 18, 2021
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…
  • Whitepaper

    March 13, 2024
    We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —…
  • Blogs

    April 26, 2024
    Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations.
  • Blogs

    May 3, 2024
    A well-thought-out Fiori spaces and pages approach establishes a foundation for a user-friendly and scalable design that supports a least-privilege access model. When incorporated with security best practices, spaces and pages provide an intuitive experience within the Fiori launchpad in alignment with a business user’s tasks and responsibilities. As SAP S/4HANA users increasingly transition to…
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