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  • Blogs

    June 30, 2023
    A house divided: Key differences in cybersecurity implementation for IT and OT
    This blog post was authored by Justin Turner - Director, Security and Privacy on the technology insights blog. Anyone who has spent a significant amount of time in any U.S. state where college football is popular, has likely seen a “house divided” bumper sticker or license plate cover, with contrasting university logos. Many of us (and our friends and families) enjoy spirited rivalries (Roll…

  • Newsletter

    July 4, 2022
    Private Equity Insights: PE Challenges with ESG, Future of Work, and Cybersecurity
    As we head into the second half of 2022, it’s a volatile business climate in private equity. Inflation is on the rise, fueled by strong consumer demand. The labor market has stayed hot and unemployment levels low, with the gap between job openings and available candidates in the millions. PE deal activity and exits have slowed but they remain above longer-term trends. That said, public listings…

  • Whitepaper

    May 3, 2021
    Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…

  • Whitepaper

    April 5, 2023
    Sustainability regulation: ESG disclosures and demand for accountability set the tone for the future
    In recent years, increasing pressures from a variety of stakeholders have combined to drive companies toward more sustainable practices in their business operations and greater transparency. The real game-changer, however, has been the proliferation of recent global environmental, social and governance (ESG) reporting regulations, which require a level of reporting far above the voluntary…

  • Blogs

    February 27, 2024
    Engaging Internal Audit Stakeholders to Build the Base for Adoption — Understanding the Global Internal Audit Standards (Part 1 of 3)
    The final updated Global Internal Audit Standards (“Standards”) issued by The Institute of Internal Auditors become effective January 9, 2025. In this blog series, we introduce the key Standards updates, explore the impacts of the updates on the internal audit (IA) function, provide practical guidance for adopting the changes required for compliance and consider the opportunities to move beyond…

  • Survey

    March 10, 2023
    Talent, culture, cybersecurity and resiliency represent top risk issues for higher education institutions
    The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Survey

    January 25, 2024
    Tech challenges, economic pressures, regulatory scrutiny and resilience are among the top risks for CLOs and GCs
    In the ever-evolving realm of in-house legal practice, staying ahead of the curve is not merely a strategic choice; it’s an imperative. To navigate the intricate terrain of today’s legal landscape effectively, general counsel (GC) and chief legal officers (CLOs) must be acutely aware of the risks to their organisations that loom on the horizon. Our latest Top Risks Survey sheds light on the…

  • Survey

    May 29, 2023
    Talent, culture, cybersecurity and data privacy represent top risk issues for public sector organisations
    The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,…

  • Whitepaper

    October 10, 2022
    Governance and the Evolution of the Technology Committee — Is it Time to Establish One on Your Board?
    Directors are seeing a significant shift in the priorities discussed in the boardroom. Since the dawn of the 21st century, boards have seen it all — the emergence of the Sarbanes-Oxley Act of 2002, the 2008 global financial crisis, expanded proxy disclosure mandates in 2009, digital disruption of business models amid the threat of “born digital” market entrants, and, of course, the COVID-19…
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