Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter September 13, 2022 Integrating Your Business and Talent Strategy: Partnering With Your CHRO Is a Strategic Imperative by Fran Maxwell, Managing Director People Advisory and Organisational Change Global Leader Today’s challenging business climate demands that boards of directors and executive leaders view the organisation’s talent strategy in coordination and lockstep with their strategic business objectives. High-performing organisations are deploying a new talent game plan, led by their chief human resources… Infographic July 15, 2022 Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on… Whitepaper September 29, 2021 Funding, Privacy, Security and IT System Changes Dominate Priorities for Healthcare Internal Auditors Key Findings From the Latest Survey Conducted by Protiviti and AHIA on Healthcare Provider Organisation Internal Audit Plan Priorities Even before the COVID-19 public health emergency, healthcare organisations were challenged in their mission to deliver high-quality patient care due to provider and staff shortages. Many healthcare organisations have been forced to make severe and often morale-… Flash Report April 26, 2024 FTC bans noncompete clauses and the legal battle begins. What does it mean? Earlier this week, the U.S. Federal Trade Commission (FTC) voted to ban for-profit U.S. employers from including noncompete clauses in employment contracts, a move that could affect tens of millions of U.S. workers. The rule bans new noncompete clauses for all workers and makes existing noncompete agreements unenforceable except for those covering senior executives—those workers earning more than… Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Survey March 10, 2023 Talent, culture, cybersecurity and resiliency represent top risk issues for higher education institutions The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Podcast July 24, 2024 Podcast | Demystifying Carbon Reporting – with Alyse Mauro Mason, Sam Stark and Michael Vigario In this episode of Board Perspectives, Sam Stark of Green Project and Michael Vigario of ACT Commodities join Protiviti’s Alyse Mauro Mason to discuss emissions reporting and demystify some of the common fears and misinterpretations in the market. They also talk about areas of opportunity for organizations. Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Insights paper November 28, 2023 EBA Guidelines for AML/CFT Compliance Officers Set Tone for Risk Culture and Governance An analysis of the European Banking Authority’s (EBA) guidelines on policies and procedures in relation to compliance management, and the role and responsibilities of the anti-money laundering and countering the financing of terrorism (AML/CFT) compliance officer.Two of the most important topics in today’s discussions involving enterprise risk management (ERM) are risk culture and risk governance… Load More