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  • Whitepaper

    February 17, 2021
    TMT Sector Lists Pandemic Policies, Cyber Threats, Privacy and Information Security as Top Risk Concerns in 2021 The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies.…
  • Infographic

    February 24, 2023
    Technology, media and telecommunications (TMT) companies are adjusting for more economic headwinds in 2023, and are particularly focused on people management challenges, according to results from the latest Protiviti-NC State global top risk survey. Download Infographic
  • Survey

    April 4, 2024
    Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced by advancements in technology, changing regulations and economic factors, all of which necessitate access to skilled professionals and expertise.…
  • Client Story

    June 7, 2023
    Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations.Our client, a state procurement group…
  • Survey

    January 13, 2023
    Global economic uncertainty, inflation and supply chain disruptions are major headwinds facing the consumer products and services industry group, and particularly consumer packaged goods (CPG) and retail companies, heading into the new year. Separately, for airlines and hospitality companies, the potential impact of an unexpected crisis on revenue and resistance to cultural changes are the top…
  • Newsletter

    September 28, 2022
    “Outsourcing and other third-party relationships can bring multiple benefits to FIs, including: enhanced operational resilience; faster and more tailored financial products and services; cost reduction; greater innovation; and improved internal processes. However, outsourcing and third-party relationships can give rise to new or different risks to FIs and potentially to financial stability that…
  • Newsletter

    July 4, 2022
    As we head into the second half of 2022, it’s a volatile business climate in private equity. Inflation is on the rise, fueled by strong consumer demand. The labor market has stayed hot and unemployment levels low, with the gap between job openings and available candidates in the millions. PE deal activity and exits have slowed but they remain above longer-term trends. That said, public listings…
  • Whitepaper

    May 3, 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Whitepaper

    August 13, 2024
    In recent years, increasing pressures from a variety of stakeholders have combined to drive companies toward more sustainable practices in their business operations and greater transparency. The real game-changer, however, has been the proliferation of recent global environmental, social and governance (ESG) reporting regulations, which require a level of reporting far above the voluntary…
  • Survey

    March 10, 2023
    The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,…
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