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  • Blogs

    June 30, 2023
    How will the incoming PSR APP fraud reimbursement requirement affect Payment Service Providers?
    On 7 June 2023, the Payment Systems Regulator (PSR) issued a policy statement ‘Fighting authorised push payment fraud: a new reimbursement requirement’ in response to the September 2022 consultation which outlined the PSR’s recommendations for tackling increased authorised push payment (APP) fraud. The recent statement outlines the incoming requirements for Payment Service Providers (PSPs) within…

  • Client Story

    February 8, 2023
    Global Health Services Company Modernises Data and Applications with Microsoft
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…

  • Infographic

    September 14, 2021
    Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries
    Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-commerce and…

  • Whitepaper

    April 21, 2022
    PCI Security Standards Council publishes updated data security standard
    DSS 4.0 addresses rapidly evolving threat environment and provides flexibility for how organisations can achieve compliance On March 31, 2022, the PCI Security Standards Council (PCI SSC) released a new version of the PCI Data Security Standard (DSS). PCI DSS 4.0 is the first revision to the DSS in almost four years. It represents a major update to the standard as the payments industry faces an…

  • Newsletter

    May 3, 2022
    Ransomware: Preventing an Attack and Responding to and Recovering From an Attack
    Ransomware attacks have been around for many years. In the past, cyber-threat actors would penetrate a company’s computer and network systems and obtain data with the objective of returning it upon payment. The demanded payments were usually smaller than the ransoms requested in recent incidents. Most of these incidents weren’t financially material, nor were they reported publicly. By contrast,…

  • Whitepaper

    July 19, 2021
    Resilience Practices Can Help Firms Mitigate Supply Chain and Third-Party Provider Risks - Top of Mind Compliance Issues for 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…

  • Podcast

    November 27, 2023
    Risky Women Podcast | Strategic Risk
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…

  • Whitepaper

    December 19, 2023
    Top-of-Mind Compliance Issues for Financial Institutions in 2024
    Discover crucial insights on compliance issues for financial institutions in 2024. From AI to ESG, navigate the evolving landscape with our comprehensive guide.

  • Whitepaper

    January 31, 2024
    2024: Global Sanctions Outlook for Financial Institutions
    KYC took on added significance in the sanctions world in 2023. No, not Know Your Customer, though that certainly remains important. Know Your Cargo became a new mantra for sanctions practitioners and there is every indication it will continue to be heard throughout 2024. But growing geopolitical tensions and national security concerns mean that trade-related sanctions will not be the only area of…

  • Whitepaper

    May 28, 2024
    DORA Compliance: Untangling Key Hurdles to Implementation
    The Digital Operational Resilience Act (DORA), or more formally known as Regulation (EU) 2022/2554, took effect on 16 January 2023, with final industry compliance required by 17 January 2025. The regulation underscores the importance of digital operational resilience in today’s increasingly interconnected and digitized landscape and seeks to expand the reach of European regulators incorporating…
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