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  • Survey
    February 14, 2023
    Top Risks Webinar Question Guide
    Responses to Selected Questions Received During Webinar – January 11, 2023 We received numerous questions during our January webinar on Executive Perspectives on Top Risks for 2023 & 2032. While we responded to some during the webinar, we were unable to cover all of them. We have selected a number of the unanswered questions that we believe to be of general interest and have included…
  • Whitepaper
    August 23, 2021
    Agile is strategic: It's time for finance to scale up its labor model
    Since it first emerged a few years ago within the finance and accounting groups of fast-growing technology organisations, the adoption of the flexible labor model has swiftly advanced across numerous industries and companies of all sizes. The finance and accounting group has always needed a flexible approach to its labor model due to unexpected changes in business units, automation platforms or…
  • Whitepaper
    May 3, 2021
    Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Podcast
    July 17, 2024
    Risky Women Podcast | Risk Management With Purpose
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
  • Podcast
    April 5, 2022
    PODCAST | People, Technologies and the Future of Work in Finance
    “It's the end of the work as we know it, and I feel fine.”Our colleague Joe Kornik, Editor-in-Chief of VISION by Protiviti (http://vision.protiviti.com), wrote this in his latest feature article. This is true, but there also are many questions around the future of work, how we're going to balance work schedules, when and how frequently we’ll go into the office, how we’ll leverage new and emerging…
  • Podcast
    March 8, 2022
    Podcast | The State of ESG Reporting Requirements and Mandates
    ESG reporting is garnering a growing amount of attention today, particularly among board members seeking to understand and possibly comply with specific requirements in their country or their industry. But when it comes to ESG reporting, there are a lot of questions. Who specifically is required to issue these ESG reports? Who is issuing them voluntarily? And more importantly, what do…
  • Whitepaper
    July 21, 2022
    Customer remediation: Making it right (and better)
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…
  • Podcast Transcript
    February 21, 2021
    Transcript - ESG and Financial Reporting Trends
    In this podcast, Protiviti Senior Managing Director Bob Hirth and Managing Director Chris Wright share their thoughts and insights about a number of ESG topics.
  • Newsletter
    November 17, 2022
    Is ESG Receiving Sufficient Attention in North America?
    Worldwide, there is awareness that environmental, social and governance (ESG) considerations will prove to be essential drivers and components of profitability and sustainable business over the next 10 years. The reality is, however, that the level of engagement with ESG — as an integral component of business strategy — is significantly higher outside of North America than within it, and to an…
  • Insights paper
    September 22, 2023
    Sustainability and Private Markets: A Structured Approach to Value Creation
    The ESG regulatory landscape is starting to form: In the public markets worldwide, companies are trying to determine how to respond to and incorporate stringent sustainability-related disclosure requirements from the EU. Meanwhile, the International Sustainability Standards Board has completed its work on a set of voluntary standards for public companies globally. In the U.S., the SEC is poised…
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