Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story July 22, 2021 Amidst COVID-19 challenges, global healthcare company tackles finance transformation to support business expansion Companies experiencing rapid growth frequently find it difficult to scale their operations at a pace that fully supports the expanding business. For one healthcare company in particular, that task became even more challenging last year when a global pandemic ushered in remote working and further separated intensely data-centric functions that happened to be siloed in the first place. Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti… Podcast Transcript July 4, 2022 Transcript | The Board’s Role in Building a Culture of Sustainability Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of… Survey November 7, 2023 Five Focal Points for Future-Ready CFOs If a group of chief financial officers (CFOs) from 2018 stepped out of a time machine into their 2023 offices, they would be astonished by what they saw. Environmental, social and governance (ESG) metrics and measurements would top their priority lists. Most of their finance organisations would be using generative artificial intelligence (GenAI) to enhance their business planning and analysis (BP… Client Story March 10, 2023 Technology transformation and change management help non-profit organisation reach donors and improve fundraising United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental supporter of social services in the region with a network of 300 agencies that meet urgent human needs and improve social conditions for more than two… Whitepaper April 2, 2024 Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite… Podcast July 28, 2023 Podcast | The Rise of Generative AI – with Christine Livingston ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organisations around the world. But it also comes with risks that these organisations must understand and manage if they’re going to capitalise successfully on these new technologies.In this episode, we talk all…