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  • Client Story

    October 18, 2021
    Managed care company doubles down on automation, unlocking exponential value and transformation potential
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…

  • Whitepaper

    October 8, 2020
    Next Gen Now – The Intelligent Automation Opportunity for Airlines
    IntroductionAirlines, like many businesses, have been expanding their use of intelligent automation in recent years. They’re combining automation technologies like robotic process automation (RPA) with artificial intelligence (AI) to rethink their operations, innovate and create value. However, because many of these initiatives have been viewed more as aspirational experiments than critical…

  • Client Story

    April 18, 2024
    Intelligent Document Retrieval System, Powered by Responsible AI, Helps Reduce Air Pollution
    This company is a leader in the supply of after-sale services to the world’s engine and compressor markets and is trusted by nuclear power plants, the U.S. military and both public and private electricity generators around the globe. With the EPA’s recently announced Good Neighbor Plan in mind, the client needed a quick, reliable air pollution reduction strategy. However, the company had to sift…

  • Whitepaper

    July 21, 2022
    Customer remediation: Making it right (and better)
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…

  • Newsletter

    June 28, 2024
    Technology Insights
    Welcome to June issue of Technology Insights. Explore new webinars, videos, blogs, podcasts and much more.

  • Survey

    July 10, 2023
    Internal Auditing Around the World®
    The 19th volume of Protiviti’s Internal Auditing Around the World® builds on a theme we explored in-depth earlier this year in our 2023 Next-Generation Internal Audit Survey — internal audit relevance.

  • Whitepaper

    May 9, 2024
    SIFMA’s Quantum Dawn VII After-Action Report
    The latest iteration of SIFMA’s biannual cybersecurity exercise focused on the outage of a critical third-party service provider. The simulation and concluding survey found many financial institutions are already experienced with the loss of a critical third-party, with protocols established for managing the outage. In this after-action report, we look at the lessons learned from the Quantum Dawn…

  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…

  • Flash Report

    April 11, 2024
    The American Privacy Rights Act of 2024: Could this framework become the data privacy panacea?
    On April 8, 2024, U.S. Representative Cathy McMorris Rodgers (R-WA) and U.S. Senator Maria Cantwell (D-WA) announced the American Privacy Rights Act. This act aims to establish a comprehensive set of rules that govern the usage of citizens' data. The bipartisan draft legislation seeks to create a national standard for data privacy and security, addressing the unregulated sale of online data.…

  • Podcast

    July 17, 2024
    Risky Women Podcast | Risk Management With Purpose
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
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