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  • Client Story

    February 23, 2022
    Healthcare organisations are under growing pressure to meet compliance obligations, maintain profit margins, optimise the revenue cycle functions and reduce risk. Most risks in the healthcare industry are exacerbated by provider organisations performing a variety of services and having decentralised operations across multiple states — risks audit and compliance functions must address. Some…
  • Whitepaper

    December 21, 2022
    By Mike Michalowicz, CIA®, CCSA, CRMA, Bryon Neaman, CHIAP®, CIA®, CPA, and Rebecca Nilson, CIA®, CPA, CRMA Internal audit (IA) functions in organisations worldwide and throughout most industries are undergoing significant change. Changes range from embracing the use of new methodologies and technologies to reframing how their people perform day-to-day operations as the future of work…
  • Client Story

    May 27, 2021
    When business leaders are committed to continuous improvement, their organisations thrive under normal circumstances. But they also demonstrate extraordinary resilience when faced with unforeseen challenges. This story is about one healthcare nonprofit’s determination to “do even better” in its internal audit operation, which resulted in immediate opportunities to create value and a road map to…
  • Client Story

    July 22, 2021
    Companies experiencing rapid growth frequently find it difficult to scale their operations at a pace that fully supports the expanding business. For one healthcare company in particular, that task became even more challenging last year when a global pandemic ushered in remote working and further separated intensely data-centric functions that happened to be siloed in the first place.
  • Client Story

    August 20, 2021
    Complex revenue arrangements, multiple services and a plethora of payment options create a tangled web for healthcare companies — a web they must untangle to properly account for revenue, especially if they are part of a portfolio or considering a public offering on their own. Adding pressure to complexity, today’s regulatory environment continues to place greater compliance requirements —…
  • Client Story

    February 8, 2023
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…
  • Newsletter

    April 17, 2020
    The discussion below is a more complete coverage, including examples, of the topic addressed in Issue 127 of Board Perspectives: Risk Oversight and on NACD/BoardTalk.The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters,…
  • Whitepaper

    February 4, 2021
    As an executive in healthcare, you make a lot of important decisions to ensure the financial health of your organisation. One of those important decisions might be to select and implement a new enterprise resource planning (ERP) system. If you have made that decision, you have determined that your current information system, be it an existing ERP or best-of-breed solution, does not meet the…
  • Podcast

    September 15, 2023
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
  • Podcast Transcript

    September 15, 2023
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
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