Technology Risk Management Maximize technology value while managing risk Technology is an enabler for driving business innovation, market advantage, and improved customer experience. However, not having a clear understanding of threats and the controls needed to mitigate technology risk may cause loss, increased costs, and non-compliance.Our technology risk management services help you develop a robust IT risk management plan as part of your overall operational risk management program. We establish and operate the organizational structures, frameworks, policies and procedures, oversight, and reporting necessary to manage increasingly complex demands for technology and compliance needs.Our approach is based on redesigning and integrating methodologies to provide a holistic view of enterprise risk. Our service capabilities enable organizations to better understand the true business impact and manage the risks emerging from an organization’s legacy systems and the adoption of disruptive technologies. Survey February 13, 2025 2025 Report on Top Risks Read Protiviti's Top Risks Report 2025 covering executives' views on emerging risks related to AI, cyber threats, talent management, and economic shifts. Read more Transform Technology Risk into Opportunity Pro Briefcase Technology Governance and Enablement Without a robust governance structure, organizations struggle to align IT execution to business objectives. We help develop frameworks, policies, and processes to support governance, ensure consistency, manage risk, and improve regulatory compliance. Pro Building office Technology Risk and Compliance Transformation Align your technology risk appetite, compliance requirements, and risk strategy. We tailor programs leveraging established frameworks and incorporating the latest industry standards. Our services include maturity assessments, risk framework design, and training. Pro Document Consent Technology Risk Assessment and Remediation Which technology risks pose the greatest threat to your reputation, brand image, and enterprise value? We assess the effectiveness of IT risks and controls to address regulatory mandates or economic developments across IT processes, controls, and technology systems. Pro Document Stack Business Continuity and Resilience We help organizations minimize and mitigate the risks associated with unplanned events. We revisit business continuity plans and develop comprehensive technology resilience strategies to protect your people, brand, operations, revenue, and remain compliant. Effective risk management is about empowering decision-making within the organization Our Approach Protiviti’s Technology Risk Management and Governance team, through our technology consulting services, helps organizations implement sustainable risk management strategies. We enable them to effectively identify risks and quantify their potential impacts on both IT and the broader business landscape.Our professionals work with you to implement processes for identifying potential risks at an early stage, quantifying the potential impact on the organization as a whole, and designing controls as required to mitigate risk levels appropriately.We work with you to build risk management reporting mechanisms that help you understand the risks to your organization and their consequential impacts. We also help integrate the wider business into the risk mitigation strategy for IT. An improved understanding of risk can help IT increase the level of service provided to the business and the CIO to justify the investments required to implement strategic remediation solutions.Our IT Risk Management consultants help you achieve improved decision-making based on a clear understanding of inherent and residual risk. Enhanced reporting increases the organization’s ability to anticipate potential IT failures and perform a root-cause analysis to identify the control failures behind service outages, leading to a reduction in recurrences. Effective risk management is about empowering decision-making within the organization Technology Modernization: protecting your business, reducing costs and remaining compliant In a world marked by unpredictable geopolitical forces, rapid technological advances, shifting employee and customer sentiments and evolving regulations, businesses face constant disruption. Leaders must modernize while reducing costs, avoiding outages and ensuring compliance with regulations and standards.Our framework, built on Ardoq technology, helps organizations reimagine their approach to understanding the intricate connections between business and underlying technologies. We help you transform your organization by connecting business activities to operational processes and databases to drive meaningful change. Featured insights BLOG Microsoft Copilot for Fabric: A Double-Edged Accelerator of Operational Efficiency and Risk Organizations are continuously seeking ways to enhance productivity and streamline operations. AI-powered tools have emerged as game-changing enhancements, promising to accelerate output and improve efficiency. Since the introduction of Microsoft... PODCAST Risky Women Podcast | Adoption of AI to Support Second-Line Functions Explore AI in risk management on the Risky Women Podcast. Learn about AI's impact on regulatory compliance, stakeholder trust, and efficiency in risk management. PODCAST Risky Women Podcast | Driving Tech & Innovation in Risk Management In this episode, Jo Shoppee, head of operational risk, technology, at ANZ Bank, shares her unexpected journey into risk management, from working as a teller at ANZ to becoming a technology risk specialist. Jo discusses the challenges of balancing... WHITEPAPER The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025 As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. BLOG Don’t Be a Victim: Risk Management Protects Against Costly Third-Party Incidents From cloud computing to payroll processing, data analytics to cybersecurity, most businesses rely on third-party providers, enabling businesses to focus on core competencies while benefiting from the specialized expertise a third-party provider... WHITEPAPER Business Rewards vs. Security Risks Explore ISMG’s Second Annual Generative AI Study, sponsored by Protiviti. Learn how businesses balance AI innovation with security risks in this comprehensive report Button Pagination Button Leadership Andrew Retrum Andrew Retrum is a Managing Director within Protiviti’s Technology Consulting Practice and the Global Technology Risk & Resilience Practice Lead. Andrew assists our clients in navigating an ever-evolving risk landscape, managing cyber and evolving technology risks ... Learn More Kevin Khan Kevin is global leader of Protiviti's Technology Governance and Risk Management practice. Kevin brings experience in operational risk across the lines of defense, CIO / CISO strategy, and advanced analytics, with a deep financial services background in technology, ... Learn More Geoffrey Schroyer Geoffrey is a Managing Director in Protiviti’s Technology Risk and Resilience practice. He is also responsible for leading Protiviti’s Austin office, serving our Central Texas market.He has primarily performed work for clients in the Financial Services, Retail, and ... Learn More Meghan Jankelow Meghan is a Managing Director in the Risk and Compliance practice and co-leads the Operational Risk Management segment. Her client experience includes large and regional banks as well as domestic and internationally active insurers. Meghan has assisted financial service ... Learn More