ServiceNow Consulting Services Drive digital transformation and continuous improvement Our ServiceNow teams assist with analysis, design, and configuration/customisation of the solution, including organisational change management, to ensure successful adoption. We cover our clients’ entire ServiceNow journey, from new implementations to optimisation and continuous improvement initiatives.Protiviti’s partnership with ServiceNow accomplishes an innovative approach to our consulting services in IT, governance, risk and compliance, and business process improvement. We integrate our deep domain expertise with ServiceNow’s market-leading technology, offering end-to-end digital transformation and continuous improvement services. Our key ServiceNow consulting solutions include: Implementation Services Protiviti’s ServiceNow experts offer a comprehensive range of implementation services based on each client’s needs, including: Tool modernisation/optimisation with powerful, easy external integration IT and enterprise service management for streamlined execution and better user experiences IT operations management for end-to-end asset management across hardware, software, and cloud Operational Resilience Improvements Operational resilience is an organisation’s ability to detect, prevent, respond to, recover, and learn from operational disruptions that may impact the delivery of important business and economic functions or underlying business services. Protiviti’s ServiceNow consulting services help clients achieve operational resilience through: Governance, risk, and compliance Business continuity management Security operations (for SOAR) Enable Digital Transformation Protiviti’s ServiceNow experts help clients establish an enterprise-wide, single strategic platform for HR, customer, and legal workflows, project/portfolio management, and custom applications. Ready to get started? Whether your organisation is new to ServiceNow or looking to better leverage your ServiceNow investment, our team can help! Schedule your introductory call with us today and see how we can help with: • Implementation services • Operational resilience improvements • Enable digital transformation Schedule an Assessment Our ServiceNow commitment Protiviti’s ServiceNow partnership combines our deep domain expertise with ServiceNow’s market-leading technology, offering end-to-end digital transformation and continuous improvement services in IT, governance, risk and compliance, and business process improvement. Leadership Adam Johnston Adam is the country market lead for Hong Kong. With over 15 years’ experience, he has spent much of his career consulting to Fortune 500 organisations, helping them solve complex transformation, and resourcing programs and projects. Adam’s specialisation is ... Learn More Michael Pang Michael is a managing director with over 20 years’ experience. He is the IT consulting practice leader for Protiviti Hong Kong and Mainland China. His experience covers cybersecurity, data privacy protection, IT strategy, IT organisation transformation, IT risk, post ... Learn More