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Will Thomas

Managing Director

Will is a Managing Director currently leading Protiviti’s Cloud Optimize practice within the Global Enterprise Cloud segment and serves as the Global Microsoft Azure lead, collaboratively partnering with Microsoft across solution and account teams to participate in key partner programs and client services. He has twenty-five years of experience managing cross-functional teams to deliver cloud-native and web-based solutions on an array of platforms with a proven ability to bridge technology and business goals to provide productive solutions. He is an excellent communicator, with an emphasis on building strong client relationships, supports clients to continuously mature cloud offerings within the enterprise and works to establish centralized systems which provide clarity and optimization to overall cloud operations.

Major Projects

  • Engagement Lead for the cloud migration into a new Azure tenant for global professional services firm following the Cloud Adoption Framework to develop an Operating Model, Architectural Design, migration plan,  Azure DevOps for CI/CD automation from gold images, Terraform and Bicep Infrastructure as Code (IaC), pipeline deployments and migration of the on-premises servers into Microsoft Azure. This enabled the decommissioning of the datacenter and AWS footprint while working collaboratively with the client’s networking and support teams to ensure full knowledge transfer and documentation with security alignment to ISO 27001 and SOC 2 security controls.
  • Cloud Lead and Program Manager for financial services client, delivering Cloud Strategy, Cloud Foundations document following Microsoft Cloud Adoption Framework, Terraform Infrastructure as Code (IaC) for new Azure subscription’s hub and spoke designed landing zone including numerous application deployments.
  • Microsoft 365 (M365) Strategy and Roadmap engagements with multiple clients across industries and solutions.
  • Engagement Manager for multi-billion-dollar companies, delivering new Intranet collaboration portals including automated business process flows and responsive design implementations.
  • Planned, coordinated and supervised the implementation of an association’s ecosystem consisting of eight public facing, integrated websites as well as launch of a Sitecore solution consisting of 3rd party solutions for cutting-edge search and commerce features, robust user experience and analytics with various integration points to disparate systems.
  • Team Lead for the Intranet roadmap and phased implementation consisting of experience design, configuration and development of a top 10 non-profit organization.

Areas of Expertise:

  • Program & Project Management
  • Enterprise Cloud Services
    • Cloud Adoption Framework
    • Migrations and Modernization
    • Well-Architected Framework Reviews
    • FinOps
    • Cloud Operations / Managed Services
    • Cloud Migration and Remediation Services
  • Enterprise Content Management
  • Business Process Management
  • Intranets and Extranets
  • Product Development
  • Solution Architecture
  • Application Development
  • User Experience Design
  • Integration

Industry Expertise

  • Professional Services
  • Associations & Non-Profits
  • Healthcare Payers & Providers
  • Consumer Products & Services
  • Private and Public Sectors
  • Web and Information Technology

Education

  • B.S. Computer Science from James Madison University

Professional Memberships and Certifications:

  • Project Management Professional (PMP) from Project Management Institute
  • Microsoft certifications in M365 and Azure
  • Microsoft Certified Technical Specialist (MCTS)
  • Microsoft Certified Professional (MCP)
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