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  • Client Story

    September 13, 2023
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…
  • Blogs

    April 29, 2022
    The Potential of Machine Learning (ML) to deliver value to banks has created something of a gold rush in adopting this methodology for banking applications. ML can produce immense benefits when applied to complex nonlinear problems where there is a large amount of data, particularly unstructured data. Use cases for incorporating machine learning in banking include asset management, fraud…
  • Newsletter

    October 6, 2022
    We are approaching the last quarter of a challenging 2022, and as many of us dive into our strategy and business planning for 2023, the coming year looks to be more of the same. Inflationary trends, supply chain challenges, access to talent and skills, security and privacy issues, and working capital management are among the many challenges that private equity firms and their portfolio companies…
  • Podcast

    June 30, 2023
    Well, it looks like a recession is coming. Or maybe it's not. Or maybe it is. It seems like it's been a long wait for the other economic shoe to drop. And in the meantime, many questions are arising around managing costs in organizations. CFOs and finance leaders continue to have a lot of questions, and get even more from their internal stakeholders and customers, about projections, cost…
  • Blogs

    April 8, 2021
    Several Key Policies Take Effect March 31, 2022On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalize their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on…
  • Podcast

    November 27, 2023
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…
  • Podcast

    October 9, 2023
    The results from this year's Global Technology Audit Risks Survey, conducted by Protiviti and The Institute of Internal Auditors, reveal a complex and multifaceted landscape of technology risks. Cybersecurity is the top priority and by a wide margin. AI is an emerging risk with gaps in organizational preparedness and audit proficiency. The talent gap in IT is a growing concern and data privacy is…
  • Podcast Transcript

    October 9, 2023
    The results from this year's Global Technology Audit Risks Survey, conducted by Protiviti and The Institute of Internal Auditors, reveal a complex and multifaceted landscape of technology risks. Cybersecurity is the top priority and by a wide margin. AI is an emerging risk with gaps in organizational preparedness and audit proficiency. The talent gap in IT is a growing concern and data privacy is…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Podcast

    November 17, 2021
    Guest host Lucy Pearman talks with Donna Timlen, CCO of OneMain Financial – America’s largest installment lender, about their compliance transformation: talent, technology, strategy and a root cause focus. Donna Timlen has been Chief Compliance Officer (CCO), based out of Baltimore, MD, of OneMain Financial since November 2015 and reports to the OneMain General Counsel. Donna has served as…
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